Risk Management Analyst

5 months ago

Surrey, Canada Fraser Health Full time

Salary range: The salary range for this position is CAD $33.66 - $48.38 / hour Detailed Overview:
**Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families**:
Reporting to the Leader, Risk Management Services (the Leader), the Risk Management Analyst supports risk management and legislative analysis within the scope of Fraser Health's (FH) operations, and guides claims management across the organization. The Risk Management Analyst reviews risk management scenarios as they arise and guides and directs the response to ensure FH meets the requirements of relevant legislation.

The Risk Management Analyst is instrumental in both reactive and proactive risk management, by assessing risk events that have occurred and supporting the identification of emerging risks anywhere within the scope of FH operations. In conjunction with other FH partners, and consulting with external legal and insurance professionals as necessary, the incumbent guides FH’s response to risk events.

The Risk Management Analyst also compiles data from a variety of sources and generates reports to identify key risk themes and trends. In conjunction with Risk Management colleagues, the incumbent examines the significance of potential risk events that have not yet occurred where raised by internal stakeholders, analyzes the likelihood and impact of occurrence, and advises as to the most appropriate approach to proactively manage those risks. Additionally, the incumbent will assist in ensuring FH’s compliance with select legislative obligations as directed by the Leader or General Counsel.

**Responsibilities**:

- Reviews risk events in consultation with legal counsel and insurers and provides guidance and direction to FH leadership and medical staff. Proposes risk management strategies to mitigate, transfer, accept or avoid risk by recommending process changes, leveraging external partners, and communicating with key stakeholders.
- Leads the investigation and resolution of all FH property claims. This includes consulting with FH staff, external stakeholders, and FH’s insurer, the Health Care Protection Program (HCPP). Conducts interviews with claimants, gathers and reviews documentation, assesses claims, and consults with the Leader or General Counsel if appeal process requires. Ensures the claimant executes appropriate release and/or settles and closes claim.
- Consults with Provincial Risk Management Branch, that is responsible for the Health Care Protection Program (HCPP), facilities, and finance staff, and prepares appropriate documentation relating to insured property claims, including insurer notifications, delegations, and expenditures.
- Resolves uninsured lost/damaged property claims and monitors expenditures.
- Identifies, collects, and analyzes key risk themes and trends providing input and recommendations to the Leader and relevant internal stakeholders for development, implementation, analysis, dissemination of findings, and policy/practice implications.
- Designs and delivers risk management education for internal partners in relation to risk management issues or process.
- Maintains knowledge of current risk management best practices and changes in relevant legislation through participation in training, provincial forums and monitoring policies and processes of the Province of BC Risk Management Branch.
- Completes ad hoc reviews of FH’s policies and other documentation with a view to proactively identify and manage risk towards compliance with relevant legislation.
- Supports the Risk Management Services team through day-to-day management of initiatives. Provides progress monitoring and reporting and assists with identification, management, mitigation/resolution of risk issues.
- Performs other related duties as assigned by the Leader based on operational need.

Qualifications:
**QUALIFICATIONS**:
Graduation with a recognized diploma or degree in Health Care Administration, Data Science or another related discipline (e.g. law, business, healthcare) plus minimum of Five (5) to Seven (7) years of recent related experience in claims/risk management, legal or related field in a large complex organization. Insurance and Risk Management designation and/or training in is an asset. An equivalent combination of education and/or experience will be considered.

**COMPETENCIES**:
Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

**Professional/Technical Capabilities**:

- Comprehensive knowledge of risk management concepts, tools, and methods and in
- depth knowledge of current and relevant legislation.
- Demonstrated written and verbal communication skills across multiple levels of a large complex organization from senior leadership to front line operational staff.
- Advanced analytical and critical thinking skil

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