Crisis Bed Case Manager
2 weeks ago
**Position Summary**:
The Short-Term Residential Crisis Services (“SRCS” or “crisis beds”) program provides short-term housing in a supported and safe environment for individuals referred by the Crisis Intervention Centre. The crisis beds are intended to support individuals who have a mental illness and to assist in the prevention of further involvement with police or hospital use.
The Crisis Bed Case Manager works as a member of a multi-disciplinary team and is primarily responsible for providing case management services to individuals who have been referred to the SRCS program, individuals who live at our 24/7 Supportive Housing program and other individuals as appropriate. This position works in close partnership with 24/7 Supportive Housing Residential Counsellors, acute care hospitals and community service agencies to provide assessment, intervention, supportive counselling, service coordination and follow-up to adults, 16-years of age and older. All services are provided in accordance with the mission and established protocols of the Agency.
**Minimum Qualifications & Experience**:
- College diploma in a relevant area of health study
- Two years relevant experience providing services to individuals who live with a serious mental illness, in a community setting, preferred
- Certification in First Aid and CPR
- Applied Suicide Intervention Skills Training, an asset
- Experience working within a case management model, preferred
- Equivalent combination of relevant education and experience may be considered
- Demonstrated in-depth knowledge of mental health symptoms, issues, psychotropic medications and associated side effects
- Knowledge of issues related to addictions an asset
- Knowledge of and ability to incorporate best practices in community support for individuals living with a serious mental illness
- Demonstrated assessment and crisis intervention skills with broad knowledge of emergency mental health and crisis stabilization
- Demonstrated advanced clinical reasoning and decision-making skills
- Ability to effectively utilize community resources and supports to meet the needs of individuals
- Ability to work under pressure within a changing environment
- Working knowledge of the Health Care Consent Act, Mental Health Act, Personal Health Information Protection Act, and other relevant legislation Excellent communication and interpersonal skills in order to effectively engage community services and individuals, increasing awareness of services
- Well-developed problem-solving, prioritization and conflict resolution skills
- Ability to work autonomously as well as collaboratively in a multidisciplinary team environment
- Basic proficiency in computer skills; MS Office preferred
- Ability to work flexible hours, including weekends
- Must possess a valid Ontario Driver’s License and have regular access to a reliable vehicle and provide proof of adequate vehicle insurance
- Required to provide a satisfactory criminal reference check (CRC) and Vulnerable Sector prior to hire
**Job Types**: Full-time, Fixed term contract
Contract length: 4 months
Pay: $30.31-$34.88 per hour
Expected hours: 35 per week
**Benefits**:
- Company pension
- Employee assistance program
- Flexible schedule
- Paid time off
Flexible language requirement:
- French not required
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
**Education**:
- AEC / DEP or Skilled Trade Certificate (required)
**Experience**:
- relevant: 2 years (required)
Licence/Certification:
- First Aid Certification (preferred)
- Ontario Driver's License (required)
Work Location: In person
Application deadline: 2024-11-08
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