Manager, Development and Maintenance

2 weeks ago


North York, Canada Ministry of Children, Community and Social Services Full time

Are you a strong leader with experience developing high performance teams, technical expertise and proven experience in agile software development and digital transformation? If so, consider this opportunity to lead the transformation, implementation, maintenance, and enhancement of information systems that support the Ministry of Children, Community and Social Services (MCCSS).

At Social Assistance I&IT Solutions (SAIS) Branch, we collaborate with our partners to deliver and support innovative I&IT solutions for the Social Assistance programs.

If you have knowledge of technology solutions, have a “digital first” mindset, are results oriented, and are excited to champion change, this may be the opportunity for you.

**Please note**: attendance at the North York office (5700 Yonge Street) will be required in alignment with the Ontario Public Services' current hybrid work model

OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism:
We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.

Visit the OPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.

We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's Human Rights Code. Refer to the "How to apply" section if you require a disability-related accommodation.

What can I expect to do in this role?

**As the Manager, Development and Maintenance, you will**:

- Collaborate across project workstreams to ensure open and transparent communications, alignment of vision and project goals, and coordinated progress of shared deliverables.
- Build and maintain relationships with clients, vendors, and delivery partners to mitigate risks and remove barriers, in support of successful implementation.
- Coordinate and provide input to the development, tracking, and reporting of project financial forecasts in alignment with approved project budget.
- Provide oversight and direction on creation and presentation of executive level materials including for example options analysis, status reports, briefing and decision notes.
- Identify staffing needs, lead recruitment activities, make hiring decisions in support of project demands.
- Promote a values-based and inclusive team through employee engagement, communicating deliverables, setting, and evaluating performance standards, and promptly addressing performance and employee relations matters.
- Champion a respectful work environment across a diverse team that includes Cluster staff, clients, vendors, and delivery partners.

How do I qualify?
Strategic Leadership Skills
- You demonstrate the leadership behaviours, attributes and mindset for leaders, across the organization, to lead the OPS into the future and deliver our vision.
- You demonstrate, model, and hold others accountable for behaviour that is in alignment with a respectful workplace.
- You can manage and lead teams by communicating values, strategies, expectations, and promote an engaged and inclusive environment.
- You provide coaching and mentor staff in support of their personal career growth goals and project objectives.
- You have been a people-focused leader bringing out the best from the teams and champion of change.
- You exercise discretion and independent judgement to determine and manage work activities.

Technical Expertise and Specialized Skills
- You are knowledgeable in project management principles and methodologies.
- You have proven ability to manage all phases of large-scale project delivery including analysis, design, implementation, and testing in a multi-platform environment.
- You can assess project progress, priorities, and risks to develop mitigation strategies.
- You can ensure project delivery meets quality standards, schedule, and approved budget, while addressing changing or conflicting requirements.
- You demonstrate the ability to coordinate project consultation and advisory meetings with external and internal stakeholders, partners, and consultants.
- You can implement industry best practices i.e. Digital Business Modeling, Agile Development, Architecture, Integration, Quality Assurance, Project Management and System Operations.
- You have demonstrated success in championing delivery of better, faster and cheaper digital services.

You have proven skills in assessing, identifying, and recommending technology options that meet client needs and align with organizational strategic goals including the Digital First strategy and Technology Roadmap Investment Planning.
- You demonstrate the ability to engage appropriate stakeholders in decisions that impact them to gain consensus and buy in to change.
- You can analyze and evaluate key technical, financial,



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