Practice Manager

2 weeks ago

North York, Canada Toronto Animal Health Partners Emergency and Specialty Hospital Full time

**ABOUT THE HOSPITAL**
- Animal Health Partners_ is a state-of-the-art emergency and specialty hospital in Toronto. We are a 30 veterinarian, 120+ support staff hospital housed within a 20,000 square foot facility fully equipped with specialty technology found nowhere else in Canada, including our AI triage and rounding system and 3 Tesla MRI. Our team of veterinary specialists, emergency clinicians, support staff, and hospital leaders promote a culture of cooperation, innovation, and excellence. We take our commitment to animals, pet parents and the community seriously.

**ABOUT THE ROLE**

The **Practice Manager **is responsible for overseeing the day-to-day operations of a multi vet, 24 hour emergency, specialist and referral hospital, developing and introducing effective management systems in order to facilitate growth, and manage existing operations.

This role requires the hands-on supervision of a team of 120+ individuals on 24-hour shift rotations and is expected to work a variety of shifts that include: days, evenings, and weekend shifts. The Practice Manager reports directly to the Operations Director.

In addition, the Practice Manager in collaboration with the leadership team is responsible to ensure operational controls, administrative and reporting procedures and personnel systems are in place to effectively grow the hospital and to ensure its financial strength and operating efficiency. As a group, the leadership team is responsible for ensuring sound financial performance and team engagement.

**RESPONSIBILITIES**
- Develop an efficient, productive client service-oriented team that provides the highest quality care and service, follows all protocols, and practices, and focuses the team to achieve practice priorities.
- Provide effective communication between Specialty and Emergency staff and VetStrategy support team.
- Ensure the hospital delivers outstanding financial results and maximizes growth through short and long-term objectives and effective budgets for the hospital.
- Facilitates in the growth of the client base by assessing, developing, and implementing new programs, as well as assuring client satisfaction at all times.
- Supervise the scheduling of clinic staff to effectively meet client needs.
- Coordinate all clinic maintenance and warranty programs for equipment in the hospital.
- Select, train and supervise clinic staff to ensure exceptional medical care, quality client service and maximum productivity and to enable team members to grow and develop professionally within the practice.
- Ensure staff management through coaching, reviews, evaluation and mentoring, including coordination of continuing education programs to assist in achieve objectives.
- Meet with supplier representatives and ensure information flow to clinicians and staff.
- Ensure adherence to all VetStrategy and hospital policies, procedures, protocols and ethics.
- Perform other duties as assigned by the Operations Director or Regional Director.

**Administrative**
- Develop and maintain local hospital-specific written operational policies and procedures in conjunction with the leadership team and VetStrategy as required.
- Maintain and promote confidentiality relating to all hospital, client and pet dealings.
- Ensure that:

- All required weekly, monthly and yearly reports are prepared and submitted as per timetable.
- Fee schedules are maintained and updated as per policy.
- Inventory and related computer systems are maintained.
- Physical inventory counts are completed as per schedule.
- Accounts receivable are maintained as per policy.
- Hospital credit policies are implemented, monitor compliance.
- Invoices are approved in Beanworks as per policy.
- The overall operation of the hospital is efficient, including staffing levels.
- Floats are reconciled and daily bank deposits are made.
- Product markups are accurate (where applicable).
- Adequate maintenance of the hospital and all equipment is completed on a regularly maintained schedule.
- Distribute information to all staff as necessary.

**Financial Performance & Reporting**
- Develop yearly budget and business plans in conjunction with the leadership team/regional leadership team.
- Participate in regular meetings with leadership team to review hospital budget and business plan progress.
- Actively monitor and minimize expenses.
- Ensure financial targets and benchmarks are achieved.

**Human Resources**
- Collaborate with the leadership team to recruit and lead a high performance team using effective leadership, coaching and performance management practices and techniques.
- Screen applicants and conduct interviews.
- Work with department heads on all HR matters within each department
- Contribute towards the performance reviews of all team members when necessary.
- Manage salary expectations and salary increases
- In conjunction with the leadership team, manage any performance or disciplinary issues, following VetStrategy protocols for documentatio

  • Manager of Clinical Practice

    7 days ago

    North York, Canada Bayshore HealthCare Full time

    Bayshore HealthCare is one of the Canada’s leading providers of home and community health care services and is a privately owned company. Bayshore HealthCare is proud to showcase its achievement as a Platinum member of Canada’s Best Managed Companies Program every year since 2006. In 2015, Bayshore achieved the designation for Best Practice Spotlight...

  • Manager of Clinical Practice

    7 days ago

    North York, Canada Bayshore HealthCare Full time

    **Bayshore HealthCare is one of the Canada’s leading providers of home and community health care services and is a privately owned company. Bayshore HealthCare is proud to showcase its achievement as a Platinum member of Canada’s Best Managed Companies Program every year since 2006. In 2015, Bayshore achieved the designation for Best Practice Spotlight...

  • Practice Manager

    1 day ago

    North York, Canada dentalcorp Canada Full time

    **About us**: Our team is passionate about dentistry and delivering a friendly and comfortable dental experience to all patients. Sheppard Yorkland Dental has been serving the North York community for years! We offer comprehensive dental care, and our friendly, knowledgeable team is here to help our patients. We offer restorative, preventative and cosmetic...

  • Manager, Practice Operations-

    4 days ago

    North York, Canada Sun Life Full time

    You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...

  • Clinical Practice Coordinator

    3 days ago

    North York, Canada Hawthorne Place Care Centre Full time

    Do you have a passion for making a difference? Making every moment matter is about improving all the things that make life enjoyable. Things like making someone feel better, making connections with them or for them with other residents, showing them a new song or even just giving them something to look forward to. At Hawthorne Place Care Centre, we are...

  • Operations Manager

    1 day ago

    North York, Canada Chateau Window & Door Systems Full time

    Chateau Windows and Door Systems is a fast-growing, innovative company in Toronto’s residential window and doors industry. We are inspired by the unique vision of each client for their dream home. With the convergence of polished design and optimal performance, we transform our clients’ visions into reality. We are currently seeking an **Operations...

  • Problem Management Manager

    2 days ago

    North York, Canada Sun Life Full time

    You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...

  • Registered Practical Nurse

    Found in: beBee S CA - 3 weeks ago

    York, Canada Spectrum Health Care Full time

    You will be responsible for providing high-quality nursing care to patients in the community. You have clinical skills and knowledge of wound management, infusion therapy, palliative care, and chronic disease management.Provide patient-focused, safe, holistic nursing care and work collaboratively with other members of the health care teamEnsure that nursing...

  • Manager, Strategy

    2 weeks ago

    North York, Canada Ontario Professional Planners Institute Full time

    **MANAGER, STRATEGY & COMMUNICATIONS** **PURPOSE** **ABOUT OPPI** The Ontario Professional Planners Institute (OPPI) is the recognized voice of Ontario’s planning profession with over 4,600 members who work in government, private practice, universities, and not-for-profit agencies in the fields of urban and rural development, community design,...

  • Case Manager

    2 days ago

    North York, Canada Greenlight Canada Immigration and Employment Full time

    Green Light Immigration is a growing immigration practice, and we are looking for a Case Manager who is able to adapt to the new practice quickly and to work with very little supervision. We focus on all aspects of Canadian immigration. We focus on providing excellent legal services, expertise, client care, and detailed research. Green Light Immigration...

  • Manager, Strategy

    4 days ago

    North York, Canada Ontario Professional Planners Institute Full time

    **MANAGER, STRATEGY & COMMUNICATIONS** **PURPOSE** We’re on the lookout for a driven, passionate, and energetic communicator to join the Ontario Professional Planners Institute (OPPI). Reporting to the Director, Strategy & Communications, you’ll play a pivotal role in implementing our communications strategy across a variety of channels. **ABOUT...

  • QA Manager

    3 days ago

    North York, Canada Dalton Pharma Services Full time

    **Quality Assurance Manager** Dalton Pharma Services is a leading provider of integrated pharmaceutical discovery, development and manufacturing services to the biotechnology and pharmaceutical industries. We develop and manufacture innovative new products on a contract basis for our customers that bring enhanced therapeutic value and impact the lives of...

  • Quality Assurance Manager

    1 week ago

    North York, Canada Canadian Custom Packaging & The Color Group Full time

    Position Title: Quality Assurance Manager Reports to: VP of Operations Type of position: Full time - On-Site - Permanent Position Overview: This position is responsible for the overall day-to-day management of all QA activities required to ensure that CCP’s products and services are fit for purpose and meet all external and internal requirements. Scope...

  • Personal Support Manager

    7 days ago

    North York, Canada SE Health Full time

    ***: As a Personal Support Manager (RPN - Registered Practical Nurse), you will oversee the delivery of client care for a community PSW team in the North York Region. You will ensure high quality care is delivered by engaged and experienced PSWs. You will manage client, employee, and operational metrics to ensure team performance. You will support the team,...

  • Accounting Manager

    2 days ago

    North York, Canada Molisana Imports Full time

    Experience should include: - Minimum 5 years in accounting management. - experience in a busy work environment, managing detail-oriented tasks, and meeting multiple deadlines/goals - experience with Oracle Net Suite and Excel, Power Bi - schooling/certificate in bookkeeping/accounting, with hands-on practice, at intermediate level This position involves...

  • Dental Office Manager/receptionist

    5 days ago

    North York, Canada Dentistry on Bayview Full time

    Hello, we are a well-established dental practice looking to hire a dental receptionist/office manager to join our friendly and dedicated team. Our mission is to provide the best dental care and patient experience possible for our patients. We are looking for a motivated and hard working team player. They must be a positive, friendly individual who is a...

  • Case Manager

    1 day ago

    North York, Canada Advantacare Health Centre Full time

    Job Summary: We are seeking a compassionate and dedicated Case Manager to join our team. As a Case Manager, you will be responsible for coordinating and managing the care of patients in various healthcare settings. Your role will involve assessing patient needs, developing care plans, and collaborating with healthcare professionals to ensure the best...

  • Assistant Ecommerce Manager

    3 days ago

    North York, Canada Nestle Full time

    **Position Snapshot** **Business areas: Nestlé Canada** **Job title: Assistant eCommerce Manager** **Location: North York, ON** **Job Grade: 15 **Position Summary** We are looking for an **Assistant **eCommerce Manager **based at our North York Office reporting into the eCommerce Manager. This position leads the Digital Shelf Merchandising on key...

  • Social Media Manager

    4 days ago

    North York, Canada Sunday Value Full time

    ### Job Overview: ## Duties: - Develop and execute social media strategies to drive brand awareness and engagement - Create and curate engaging content for social media platforms, including Facebook, Instagram, Twitter, and LinkedIn - Monitor social media channels for customer inquiries and respond in a timely manner - Analyze social media data to identify...

  • Property Manager

    6 days ago

    North York, Canada HomeLifeCimerman Real Estate Ltd., Brokerage Full time

    We are seeking a Property Manager to join our growing team. Reporting to the President, the Property Manager will lead all real estate activities related to asset management, leasing, development, and education. The Property Manager will be involved with all aspects of managing a portfolio of properties (both residential and commercial) and managing a team...