Program Coordinator

5 months ago


North York, Canada JLL Full time

JLL supports the Whole You, personally and professionally.

Program Coordinators play a vital role in the successful coordination and execution of various projects and programs within an organization. Program Coordinators often work in dynamic environments and collaborate with multiple stakeholders to achieve the desired outcomes.

**Key Responsibilities**:
**Program Administration**: Collaborate with Program team on current programs and provide day to day administrative support for ongoing activities and deliverables both internally and externally. Documentation and Reporting: In partnership with the Program team, develop and maintain program documentation, including project plans, status reports, meeting minutes, and other relevant records. Prepare regular progress reports and present updates to program sponsors, management, and other stakeholders as required. Resource Management: Coordinate and allocate resources, including personnel, equipment, and materials, to support program activities. Monitor resource utilization and take appropriate actions to ensure optimal utilization and cost-effectiveness. Service Line Support: Collaborate and support our Sourcing and Finance teams with key program deliverables and work in tandem with Leadership to ensure tasks are managed effectively and meet SLA and KPI requirements. Quality Assurance: Implement and maintain quality assurance processes and standards to ensure the delivery of high-quality program outcomes. Conduct regular reviews and assessments to identify areas for improvement and implement corrective actions as necessary. Continuous Improvement: Proactively identify opportunities for process improvement, efficiency gains, and enhanced program effectiveness. Participate in lessons learned exercises and incorporate feedback to drive continuous improvement initiatives.

**Qualifications and Skills**:
Bachelor's degree in business administration, project management, facilities management, or a related field.
Proven experience as a program coordinator or in a similar role.
Strong organizational and time management skills, with the ability to prioritize and manage multiple priorities effectively.
Excellent communication and interpersonal skills, with the ability to build relationships and collaborate with diverse stakeholders.
Strong attention to detail and analytical thinking abilities.
Knowledge of program management best practices and methodologies.
Ability to work independently and as part of a team in a fast-paced and dynamic environment.
Proactive problem-solving skills and ability to adapt to changing circumstances.

As a Program Coordinator, you play an essential role in supporting the successful delivery of programs and projects. Your coordination, organization, and communication skills are key to ensuring the efficient and effective execution of programs, ultimately driving positive outcomes for your organization and stakeholders.
Office work location expectations to be discussed during the interview process.

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.



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