Administrator Ii, Residential Administration

2 weeks ago

Toronto, Canada First National Financial Full time

First National is proud to be an equal opportunity employer and is committed to diversity and inclusion regardless of race, color, religion, national origin, age, gender identity, physical or mental disability, sexual orientation or any other category protected by law.

We are hiring an Administrator II, Residential Administration - Documentation
**Reporting To**: Supervisor, Residential Administration - Documentation
**Full-Time/Part
- Time**: Full-time
**Posting Date**: May 23, 2024
**Closing Date**: June 5, 2024
**Hours of Work**: 8:30 a.m. - 5:00 p.m.
**Grade**: 6.5
**Office Location**: Toronto, ON Great location Steps away from the main public transit station

**What we offer**:
Highly competitive compensation package which includes, base salary, bonus, benefits, and career advancement opportunities
- Eligibility for benefits is dependent on the terms of employment

The Opportunity

The Documentation Administrator is responsible for initiating and completing the renewal and mortgage discharge processes for First National and 3rd Party Servicers.

**How you will contribute**:

- Accurately input renewals details on Optimus (renewal directory or manual when required)
- Check errors on directory reports and weekly reports making corrections where required
- Prepare Lock In Agreements for Variable Rate mortgages when requested by client
- Generate and mail confirmation letters to client
- Audit renewals/ lock ins to ensure accuracy of terms inputted.
- Maintain investor spreadsheets for renewal allocations and reporting commitments for Accounting, investors and management on a daily basis based on guidelines from treasury
- Maintain current interest rate sheets used by Renewal Administration Department
- Manage and complete daily workflow items
- Prepare mortgage Discharge Statements
- Audit discharge statements to ensure accurate penalties, fees and notes are in place
- Prepare discharge documents for all residential mortgages 30-60 days after loan is paid out
- Complete all other projects as assigned by management.
- Adheres to policies/procedures to ensure AML requirements are met, when applicable

**The experience you need**:

- Post-secondary education and/or equivalent work experience
- Mortgage experience an asset
- Fluent in French is an asset

**Core Competencies for all First National Employees**:

- Client Focus—we have an unwavering commitment for service excellence
- Team Orientation—we work together efficiently and are proud of our culture
- Respect for Others—we value the diversity of our people and we promote a respectful workplace

**Working Environment and Physical Demands Analysis**:

- Office environment
- Periods of high volume with tight timelines
- Long periods of stationary position/sitting
- Prolonged periods of repetitive movement (i.e. using a keyboard and mouse)
- Long periods of time in viewing a computer screen
- Multi-tasking may include speaking to customers on a telephone call while looking up information on a computer program.

Why join First National?
- Competitive Compensation
- Comprehensive benefits program (i.e., Health Spending Account, Maternity and Parental Leave Top Up)
- Hybrid working environment
- Extensive training programs to set our employees up for success
- Modern office environment conducive to collaboration
- Supportive teamwork culture
- Opportunities to give back to the communities and work through events focused on a variety of charities
- Ongoing social events throughout the year

**The team you’ll join**:
Founded in 1988, First National is one of Canada’s largest non-bank lenders. We provide residential mortgages exclusively through the mortgage broker channel and we are Canada’s largest commercial mortgage lender.
First National has been consistently recognized as a great place to work and we are proud that our employee engagement feedback is higher than our industry partners.

FNLOON

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