Front Desk Clerk, Hotel

7 months ago


Nanaimo, Canada Harbour Light Motel Full time

Education: Secondary (high) school graduation certificate
- Experience: Experience an asset
- or equivalent experience
**Work setting**:

- Hospitality industry
- Hotel, motel, resort
**Tasks**:

- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Investigate and resolve complaints and claims
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Follow emergency and safety procedures
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Handle wake-up calls
- Perform light housekeeping and cleaning duties
- Provide customer service
**Computer and technology knowledge**:

- Central reservation system (CRS)
- Spreadsheet
**Security and safety**:

- Credit check
- Criminal record check
**Work conditions and physical capabilities**:

- Attention to detail
- Work under pressure
**Personal suitability**:

- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Reliability
- Team player
**Long term benefits**:

- Other benefits
**Other benefits**:

- Free parking available
- On-site amenities
- Work Term: Permanent
- Work Language: English
- Hours: 30 to 40 hours per week


  • Hotel Front Desk Clerk

    4 months ago


    Nanaimo, Canada Best Western Northgate Full time

    Each and every one of our employees plays an important role to deliver a great experience for our guests. Our Front Desk Clerks provide superior customer service to our guests, as well as make reservations, check in and check out guests from our hotel. Our wage range starts from $19.00 to $20.00 per hour depending on experience. Medical and dental benefits...

  • Front Desk Agent

    4 months ago


    Nanaimo, Canada Value Lodge Motel Full time

    The Value Lodge Motel in Nanaimo is now in search of a Front Desk Clerk. This position offers 17 hours - 23 hours a week on the front desk. This position is either 2 or 3 days a week depending on scheduling. The hours for this Position are Saturday 9-5 Sunday 9 - 5 Alternating Thursdays 5:30 - 12 We have a very few employees so it is very important to...

  • Front Desk Agent

    7 months ago


    Nanaimo, Canada Value Lodge Motel Full time

    The Value Lodge Motel in Nanaimo is now in search of a Front Desk Clerk. This position offers 17 hours - 23 hours a week on the front desk. This position is either 2 or 3 days a week depending on scheduling. The hours for this Position are Sunday 9 to 5 Monday 5:30 to 11 pm Tuesday 5:30 to 11 pm We have a very few employees so it is very important to be...


  • Nanaimo, Canada The Waterfront Suites and Marina Full time

    This position is available for two locations: The Grand Hotel Nanaimo and The Waterfront Suites and Marina. The Night Auditor is responsible for conducting overnight coverage of front desk duties between 11pm to 7am The successful applicant ensures the full auditing of all postings, charges, and payment transactions are balanced at the close of business...

  • Front Desk

    2 months ago


    Nanaimo, Canada The Waterfront Suites and Marina Full time

    This position is available for The Waterfront Suites and Marina. The Night Auditor is responsible for conducting overnight coverage of front desk duties between 11pm to 7am The successful applicant ensures the full auditing of all postings, charges, and payment transactions are balanced at the close of business each evening. Coverage of Front Desk during...

  • Front Desk Agent

    4 months ago


    Nanaimo, Canada Mayfair Properties Ltd. Full time

    Responsibilities: - Greet and welcome guests in a friendly and professional manner - Check-in and check-out guests efficiently and accurately - Answer phone calls and respond to guest inquiries - Provide information about hotel facilities, services, and local attractions - Handle guest requests and complaints promptly and effectively - Maintain a clean and...

  • Front Desk Agent

    2 months ago


    Nanaimo, Canada Dynamic Chiropractic Clinic and Massage Full time

    We are seeking a friendly, easy-going, and customer-oriented individual to join our staff as a part-time Front Desk Clerk. This position is ideal for someone who enjoys interacting with people, is detail-oriented, and can handle administrative tasks efficiently. You will be responsible for booking appointments, taking payments, and answering phone calls. The...

  • Front Desk Agent

    3 months ago


    Nanaimo, Canada Mayfair Properties Ltd. Full time

    Responsibilities: **Front Desk** - Greet and welcome guests in a friendly and professional manner - Check-in and check-out guests efficiently and accurately - Answer phone calls and respond to guest inquiries - Provide information about hotel facilities, services, and local attractions - Handle guest requests and complaints promptly and effectively -...

  • Front Desk Agent

    4 months ago


    Nanaimo, Canada The Waterfront Suites and Marina Full time

    This position will also include some administrative duties, therefore, a good working knowledge of all aspects pertaining to general office duties is required. Please note as well that there may be training at our sister property, The Grand Hotel Nanaimo, with the possibility of some shifts at this location as well. **Job Types**: Full-time,...

  • Front Desk Agent

    3 months ago


    Nanaimo, Canada The Grand Hotel Nanaimo Full time

    This position will also include some administrative duties, therefore, a good working knowledge of all aspects pertaining to general office duties is required. Please note as well that there may be training at our sister property, The Waterfront Suites & Marina, with the possibility of some shifts at this location as well. Pay: $17.40-$18.00 per...

  • Front Desk Agent

    7 months ago


    Nanaimo, Canada Coast Hotels Full time

    The Front Desk Agent will contribute to the overall success of the hotel by providing superior customer service and administrative support to the Front Office.  Responsibilities: Provides customer service and handles administrative duties such as the check-in and check-out of guests, handling guest concerns, assisting with the arrivals and departures...


  • Nanaimo, Canada Société de développement économique de la Colombie-Britannique Full time

    Société de développement économique de la Colombie-Britannique (SDECB) is a nonprofit organization mandated by the Government of Canada to provide employability services to Francophone immigrants and newcomers in British Columbia. Our employer operating 2 hotels in Nanaimo, Vancouver Island is looking for local talents to join their Front Desk team as...


  • Nanaimo, British Columbia, Canada Quality Inn Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Front Desk Cashier to join our team at Quality Inn. In this role, you will be responsible for providing exceptional customer service, handling cash transactions, and maintaining a clean and organized front desk area.Key Responsibilities- Process cash, cheque, and credit/debit card payments-...

  • Hotel Night Auditor

    2 weeks ago


    Nanaimo, Canada Travelodge by Wyndham Full time

    Welcome to the **Travelodge by Wyndham Hotel & Resorts**in Nanaimo! We are a growing group of passionate hotel team based on Vancouver Island, B.C. We are looking for energetic, enthusiastic professionals with an interest in hospitality to join our Hotel Night Auditor (Front Desk) team. As a Night Auditor/ Front Desk Agent, you understand the importance of...

  • Front Desk Clerk

    7 months ago


    Nanaimo, Canada Ramada Nanaimo Full time

    **Job description** The property’s hospitality system is computer-based, so the applicant must be comfortable working with a computer. Looking for Night Auditor and afternoon shifts. **Duties and Responsibilities**: - Greet guests and follow check-in/ check-out procedures. - Make guest reservations. - Handle cash and credit/debit card transactions...

  • Front Desk Clerk

    6 months ago


    Nanaimo, Canada Ramada Nanaimo Full time

    **Job description** The property’s hospitality system is computer-based, so the applicant must be comfortable working with a computer. Looking for Night Auditor and afternoon shifts. **Duties and Responsibilities**: - Greet guests and follow check-in/ check-out procedures. - Make guest reservations. - Handle cash and credit/debit card transactions...

  • Front Desk Clerk

    7 months ago


    Nanaimo, Canada Ramada Nanaimo Full time

    **Job description** The property’s hospitality system is computer-based, so the applicant must be comfortable working with a computer. Looking for Night Auditor and afternoon shifts. **Duties and Responsibilities**: - Greet guests and follow check-in/ check-out procedures. - Make guest reservations. - Handle cash and credit/debit card transactions...

  • Front Desk Clerk

    3 months ago


    Nanaimo, Canada Ramada Nanaimo Full time

    **Job description** The property’s hospitality system is computer-based, so the applicant must be comfortable working with a computer. Looking for Night Auditor and afternoon shifts. **Duties and Responsibilities**: - Greet guests and follow check-in/ check-out procedures. - Make guest reservations. - Handle cash and credit/debit card transactions...

  • Front Desk Clerk

    7 months ago


    Nanaimo, Canada Ramada Nanaimo Full time

    **Job description** The property’s hospitality system is computer-based, so the applicant must be comfortable working with a computer. Looking for Night Auditor and afternoon shifts. **Duties and Responsibilities**: - Greet guests and follow check-in/ check-out procedures. - Make guest reservations. - Handle cash and credit/debit card transactions...

  • Front Desk Coordinator

    2 months ago


    Nanaimo, British Columbia, Canada beBee Professionals Full time $30,000 - $40,000

    We are seeking a highly organized and detail-oriented Front Desk Coordinator to provide exceptional customer service and administrative support to our team at beBee Professionals in Nanaimo, Canada.Key Responsibilities:Manage incoming calls, greet visitors, and ensure a positive experience for all clients.Schedule appointments, manage office calendars, and...