Front Desk Agent

2 months ago


Nanaimo, Canada Mayfair Properties Ltd. Full time

Responsibilities:

- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests efficiently and accurately
- Answer phone calls and respond to guest inquiries
- Provide information about hotel facilities, services, and local attractions
- Handle guest requests and complaints promptly and effectively
- Maintain a clean and organized front desk area
- Assist with administrative tasks such as filing, data entry, and reservation management

Qualifications:

- Previous experience in guest services or hospitality preferred
- Bilingual skills (multilingual is a plus) to effectively communicate with diverse guests
- Strong customer service skills with a friendly and professional demeanor
- Knowledge of front desk operations and phone systems
- Excellent communication skills, both verbal and written
- Ability to handle multiple tasks simultaneously with attention to detail

**Job Type**: Part-time

Pay: From $19.00 per hour

Schedule:

- 8 hour shift
- Weekends as needed

Work Location: In person


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