Receptionist/pta Full Time Tavistock

5 months ago

Tavistock, Canada Westwood Physiotherapy and Wellness Full time

**Westwood Physiotherapy Tavistock is looking to hire a** **Receptionist/Administrative Assistant/PTA** **to join our team of professionals**

Westwood Physiotherapy Tavistock, Ontario, offers exceptional care to our patients including physiotherapy, Shockwave Therapy, custom bracing, and custom orthotics.

**We are looking for someone with**:

- A friendly personality with a positive, motivated attitude and have a desire to help others
- Who can have effective and efficient conversations
- Experience in face-to-face customer service settings
- A passion for social media
- Strong interpersonal, communication, organizational, time and task management skills

**Duties and Responsibilities include **(but are not limited to):

- Greet clients and visitors upon arrival and provide excellent customer service for all questions or concerns.
- Using electronic medical record files and assisting patients through their schedule of appointments
- A self-motivated person as well as have experience in exercise management,
- Treatment with all electrode-therapeutic modalities and be able to collaborate under the supervision of Physiotherapists.
- Managing communication channels between clients and therapists (on-line and phone booking and scheduling)
- Followup with insurance companies, Completing direct billing and payment collection
- Maintaining community connections and networks including local businesses, doctors, and other referral sources
- Perform Administrative assistant, PTA and other tasks as assigned
- Exercise client confidentiality at all times.
- Assisting with maintaining the facility (ie. facility clean-up and laundry as needed)

**Preferred to Have**
- Previous education or work in a health care environment
- Previous experience or diploma as Physiotherapy Assistant/Occupational Therapy Assistant
- Experience with Customer service, marketing or sales
- knowledge of major social media platforms Facebook, Twitter, LinkedIn, and Instagram
- Strong knowledge of MAC, Google and Microsoft Office programs

**Position Details**:

- Full Time
- Evenings and weekend (Saturday) required

**Please forward both a cover letter and resume.**

**Salary**: $17.00-$18.00 per hour

Schedule:

- Monday to Friday
- Weekends as needed

Work Location: In person

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