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Global Governance Monitoring Specialist

2 months ago

Montréal, Canada WSP Full time

**WSP **is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments.

We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future.

At **WSP**:

- We value our people and our reputation
- We are locally dedicated with international scale
- We are future focused and challenge the status quo
- We foster collaboration in everything we do
- We have an empowering culture and hold ourselves accountable

**MONTREAL**
**The Opportunity**:
***

**Why WSP?**
- We value and are committed to upholding a culture of **Inclusion **and **Belonging**:

- Our **Flexible Work Policy** - we recognize the importance of balance in our lives and encourage you to prioritize the balance in yours. We will support you on and off the job so you can be fully present in both your work and home lives.
- Our **Hybrid Work Policy**:

- a combination of in-person and remote working, enables us to purposefully think of how we work, who we need to work with, and where the work should be done.
- A **Canadian **success story - we're **proud **to wear the red and white of this beautiful country and show the world what Canada has to offer.
- **Enhance **the world around you - from the environment to the highways, to the buildings and the terrain, WSP is the fabric of Canada.
- **Outstanding** career opportunities - we're growing and pushing ourselves every day to be greater than yesterday - we're open to **your **ideas and trying **new **things.
- A phenomenal **collaborative **culture and a workforce filled with genuinely **good people** who are doing humbly important work. Come find out for yourself what it's like to be a part of our journey.

**We offer attractive pay, flexible work options, a great corporate culture, comprehensive and employee-focused benefits including virtual healthcare and a wellness platform as well as great savings programs, and a clear vision for the future.**

**#WeAre**WSP**

**A day in the life**:

- Perform tasks necessary to fulfill service level agreements regarding all aspects of our monitoring SolarWinds platform.
- Configure and maintain our SolarWinds monitoring platforms.
- Perform daily health checks and break/fix support on the SolarWinds monitoring platforms.
- Manage new technology, integrations into the monitoring systems.
- Work closely with the design team to develop and integrate console solutions to consolidate views of service events.
- Provide event logging and historical repositories to aid in the investigation and prevention of incidents, problems, and service quality issues.
- Follow internal ITIL process ie.: change control, incident response and testing processes for modifications of the SolarWinds monitoring platform.
- Anticipate, mitigate, identify, respond, and help to resolve issues with the monitoring platform.
- Monitor, analyze, and predict trends of the monitoring platform performance, space allocation and data growth to recommend enhancements.
- Participate to the development of document and maintain operational processes and tasks of the monitoring platform.
- Actively work with the design team to stay informed on trends, emerging technologies, and best practices.
- Coordinate the implementation of redundant systems, policies, and procedures for disaster recovery.
- Contribute on any Root cause analysis related to the Monitoring platform.
- Contribute to any corrective action based on Problem management related to the monitoring platform.
- Participate and coordinate work associated with update and or preventive maintenance of the monitoring platform.
- Available to work occasionally after hours.

***What you'll bring to WSP...**
- 5 + years of experience with : Microsoft Operating Systems, Linux Operating Systems, VMWare vCenter Products, Nutanix, SolarWinds, NetScout, Spectrum, Nagios, Netbox, Twilio, OPManager, Microsoft AZURE
- Bachelor’s degree in related field such as Information Technology, Computer Science, Engineering, or related field
- Ability to quickly understand new tools.
- High degree of initiative
- Ability to work creatively and analytically with others in a problem-solving environment.
- Ability to communicate problems in terms that are understandable to end users at all levels.
- Ability to present complex ideas and concepts to all levels of management.
- Good knowledge of infrastructure protocols to gather element-level event data.
- Excellent written and verbal communication skills in English

Health and Safety is a core paramount value of WSP. Given the importance of keeping one another safe and the growing list of our clients including vaccination status as part of their mandated health and safety requirements to work

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