Regional Clinical Manager

5 months ago

Red Deer, Canada Christenson Communities Full time

**Are you a friendly, caring professional who is passionate about providing exceptional senior care?**

If so, you should consider joining **Christenson Communities** We’re looking for a **Regional Clinical Manager - Registered Nurse** to oversee our sites in Red Deer, Rocky Mountain House, and Lacombe, AB.

Reporting to the Director of Clinical Services, the Regional Clinical Manager is accountable for the direction of resident care in accordance with established standards, policies and procedures.

Christenson Communities has over 1,500 Retirement Living Suites located in Edmonton, Sherwood Park, St. Albert, Red Deer, Lacombe, Whitecourt, and Rocky Mountain House. We offer a lifestyle that is worry-free, comfortable, fun, active, and social. With different lifestyle options including independent living, supportive living, and dementia care, Christenson Communities is here to provide the best quality senior care services.
- **Key Responsibilities**:_
- Ensures the Clinical Department in the Central zone regularly meets performance targets and strategic goals.
- Oversees the education of new and updated policies and care standards.
- Provides ongoing clinical feedback, clinical support, clinical mentoring to Directors of Care, Wellness Managers, Team Leads, healthcare staff and Community Administrators in the Central Zone.
- Leads site stabilization where clinical support is required.
- Supports the sites through regular in person on-site visits including but not limited to: quarterly internal audits, un-scheduled mini internal audits, investigation of serious clinically based critical incidents, attending monthly AHS meetings, on-site support for external audits through AHS and Accreditation Canada.
- Works with site management, acting a key point of contact for serious critical incidents.
- Supports sites where implementation, deployment and support of clinical programs are needed, travel may be required.
- Serves as key point person for nursing and clinical best practice.
- Makes recommendations on new business initiatives and equipment purchases relating to clinical best practices, customer service and cost effectiveness.
- Liaise with Alberta Health Services clinical specialists.
- Provide support to Physicians; coordinates and chairs quarterly Physician meeting.
- Responsible for operating within approved budget.
- Maintains visibility and acts as role model in the clinical setting.
- Participates in provision of direct/indirect care of residents for the purpose of education staff.
- Respects and acknowledges skill levels and contributions of all staff.
- Supports staff morale and team building activities.
- Promotes evidence based practice being integrated into the Supportive Living/Homecare/Dementia Care setting.
- Collaborates in the development of best practice and evidence based standards.
- Demonstrates respect for others and the cultural diversity of others by using tact, diplomacy and courtesy in all interactions.
- Maintains own competence in nursing practice.
- Acts as a liaison between AHS and organization in ensuring that clinical benchmarks are met.
- Supports deployment and implementation of Electronic Charting Software.

**Support and mentor site Directors of Care and Wellness Managers with the following**:

- Ensures accurate and complete processing of admission and discharge papers including Supportive Living and/or Homecare residential contracts.
- Responsible for supporting with Resident Family Council.
- Responsible for supporting with LPN and HCA meetings.
- Provide Pre-Assessments and Annual Assessments on all residents receiving care and services at the community. Coordinate dates with team for all scheduled care conferences.
- Hire, orientate, supervise and evaluate the performance of the nursing personnel. This includes the use of the disciplinary process in conjunction with Human Resources.
- Directs the maintenance of health care records to ensure and promote compliance with regulations and quality care for the resident.
- Provide support where needed for departmental absenteeism and sick day management.
- Establishes and maintains good working relationships with all staff, residents’ families, the community, physicians and other professionals.
- Meets with resident’s family to resolve problems/concerns/complaints.
- Liaises with other local health agencies and educational institutions.
- Promotes a wellness philosophy throughout the community.
- Promotes resident satisfaction and continuous quality improvement.

**Quality Assurance**:

- Manages the Accreditation Competencies and Standards for Central Zone.
- Supports Accreditation planning and meetings within the four year accreditation cycle.
- Leads Clinical Quality Improvement Strategies and provides support on Organizational Quality Improvement Strategies in the Central Zone.
- Leads and performs routine internal audits on clinical services and programs as mandated by the approved audit schedule - travel may be

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