Concierge Supervisor

6 months ago


Toronto, Canada Westbank Projects Corp. Full time

**Responsibilities**
- Oversee daily operations of concierge and security onsite staff.
- Ensure high-quality customer service is provided to all residents and guests.
- Respond to inquiries and requests promptly, escalating issues to Property Management as required.
- Monitor access to the building and maintain control using cameras, equipment, and onsite personnel.
- Provide training for concierge associates and security as required.
- Coordinate receiving, storage, and distribution of all incoming deliveries.
- Coordinate with Canada Post for efficient mail operations.
- Collaborate with CRU's onsite to optimize property safety, security, and tenant experience.
- Participate in developing and implementing departmental policies and procedures.
- Maintain accurate records using property management systems.

**Qualifications**
- Excellent communication and interpersonal skills with a commitment to delivering high-level customer service.
- Ability to respond efficiently to inquiries and requests.
- Experience supervising and training a customer service team.
- Skill in maintaining orderliness and safety.
- Ability to handle confrontation and de-escalate tense situations.
- Familiarity with property management systems,.i.e. BuildingLink, Concierge+ or Yardi.
- Strong organizational and time management skills.
- Previous supervisory or management experience, preferably in hospitality.

**Job Types**: Full-time, Permanent

Pay: $23.00-$25.00 per hour

**Benefits**:

- Dental care
- Extended health care
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- On call
- Weekends as needed

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Toronto, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Concierge: 2 years (preferred)

Work Location: In person



  • Toronto, Canada Elite Residential Concierge Services Inc. Full time

    About Us: A team of 850+ employees are the backbone of Elite Residential and we proudly collaborate as a family across locations to deliver superior and best-in-class services to our clients. Being a leader in the security and concierge industry, we invite professionals, both young and experienced, to come and live the Elite Experience while transforming...


  • Toronto, Canada Elite Residential Concierge Services Inc. Full time

    About Us: A team of 850+ employees are the backbone of Elite Residential and we proudly collaborate as a family across locations to deliver superior and best-in-class services to our clients. Being a leader in the security and concierge industry, we invite professionals, both young and experienced, to come and live the Elite Experience while transforming...


  • Toronto, Canada Elite Residential Concierge Services Inc. Full time

    About Us: A team of 750+ employees are the backbone of Elite Residential and we proudly collaborate as a family across locations to deliver superior and best-in-class services to our clients. Being a leader in the security and concierge industry, we invite professionals, both young and experienced, to come and live the Elite Experience while transforming...


  • Toronto, Canada Elite Residential Concierge Services Inc. Full time

    About Us: A team of 850+ employees are the backbone of Elite Residential and we proudly collaborate as a family across locations to deliver superior and best-in-class services to our clients. Being a leader in the security and concierge industry, we invite professionals, both young and experienced, to come and live the Elite Experience while transforming...


  • Toronto, Canada Elite Residential Concierge Services Inc. Full time

    About Us: A team of 850+ employees are the backbone of Elite Residential and we proudly collaborate as a family across locations to deliver superior and best-in-class services to our clients. Being a leader in the security and concierge industry, we invite professionals, both young and experienced, to come and live the Elite Experience while transforming...


  • Toronto, Ontario, Canada Lionsgate Concierge Security Full time

    Job OverviewLionsgate Concierge Security is seeking a seasoned Security Supervisor to oversee the daily operations of our security team. This key role will ensure the safety and security of our clients, their assets, and our personnel.

  • Concierge Supervisor

    6 months ago


    Toronto, Canada Westbank Projects Corp. Full time

    **Responsibilities** - Oversee daily operations of concierge and security onsite staff. - Ensure high-quality customer service is provided to all residents and guests. - Respond to inquiries and requests promptly, escalating issues to Property Management as required. - Monitor access to the building and maintain control using cameras, equipment, and onsite...


  • Toronto, Canada SD SECURITY Full time

    _**SDSI is looking for an experienced Concierge/Parking Supervisor to join our team.**_ - **HOURS: Must be flexible! This position is Full time.**_ - **Monday to Wednesday - Daytime parking enforcement**_ - **Saturday and Sunday - 12-hour day shift/concierge **_ - _**Qualifications**:_ - _MLEO Licensed (an asset)_ - _G driver’s licence (G preferred)_ -...

  • Site Supervisor

    6 months ago


    Toronto, Canada Elite Residential Concierge Services Inc. Full time

    Looking for a great place to work? Elite Residential Concierge is a boutique condominium lifestyle and security company exclusively servicing condominiums and residences in the GTA. At Elite Residential Concierge Services our people are our brand, we strive to recruit, develop, and retain excellent people. Our mission is to deploy special personal to...


  • Toronto, Canada Westbank Projects Corp. Full time

    **Job Duties & Responsibilities Include**: - Structuring schedules, rounds, and staffing levels to satisfy portfolio needs. - Oversee the concierge team, ensuring high-quality service for residents, including assistance with deliveries, guest management, reservations, and other personal services. - Oversee standard operating procedures (SOPs) for concierge...

  • Mobile Supervisor

    4 months ago


    Toronto, Canada Elite Residential Concierge Services Inc. Full time

    About Us: A team of 900+ employees are the backbone of Elite Residential and we proudly collaborate as a family across locations to deliver superior and best-in-class services to our clients. Being a leader in the security and concierge industry, we invite professionals, both young and experienced, to come and live the Elite Experience while transforming...

  • Mobile Supervisor

    6 months ago


    Toronto, Canada Elite Residential Concierge Services Inc. Full time

    About Us: A team of 900+ employees are the backbone of Elite Residential and we proudly collaborate as a family across locations to deliver superior and best-in-class services to our clients. Being a leader in the security and concierge industry, we invite professionals, both young and experienced, to come and live the Elite Experience while transforming...

  • Mobile Supervisor

    6 months ago


    Toronto, Canada Elite Residential Concierge Services Inc. Full time

    About Us: A team of 900+ employees are the backbone of Elite Residential and we proudly collaborate as a family across locations to deliver superior and best-in-class services to our clients. Being a leader in the security and concierge industry, we invite professionals, both young and experienced, to come and live the Elite Experience while transforming...


  • Toronto, Ontario, Canada Lionsgate Concierge Security Full time

    As a Security Supervisor Lead at Lionsgate Concierge Security, you will play a vital role in overseeing the security operations and ensuring the safety of our clients.About the RoleThis is a permanent position with a competitive salary range of $55,000 - $65,000 per year, depending on experience. The successful candidate will be responsible for supervising a...

  • Mobile Supervisor

    6 months ago


    Toronto, Canada Elite Residential Concierge Services Inc. Full time

    About Us: A team of 900+ employees are the backbone of Elite Residential and we proudly collaborate as a family across locations to deliver superior and best-in-class services to our clients. Being a leader in the security and concierge industry, we invite professionals, both young and experienced, to come and live the Elite Experience while transforming...

  • Mobile Supervisor

    6 months ago


    Toronto, Canada Elite Residential Concierge Services Inc. Full time

    About Us: A team of 900+ employees are the backbone of Elite Residential and we proudly collaborate as a family across locations to deliver superior and best-in-class services to our clients. Being a leader in the security and concierge industry, we invite professionals, both young and experienced, to come and live the Elite Experience while transforming...

  • Mobile Supervisor

    6 months ago


    Toronto, Canada Elite Residential Concierge Services Inc. Full time

    About Us: A team of 900+ employees are the backbone of Elite Residential and we proudly collaborate as a family across locations to deliver superior and best-in-class services to our clients. Being a leader in the security and concierge industry, we invite professionals, both young and experienced, to come and live the Elite Experience while transforming...


  • Toronto, Canada Elite Residential Concierge Services Inc. Full time

    **Schedule / Shift Timings** Tuesday to Saturday - Swing Shift Tuesday to Thursday 12:00am to 08:00am - Friday 04:00pm to 12:00am - Saturday 12:00pm to 12:00am **Pay Rate**: $20 CAD / hour **About Us**: A team of 850+ employees are the backbone of Elite Residential and we proudly collaborate as a family with sites the across GTA to deliver superior and...


  • Toronto, Canada FSPS Full time

    Full Time Experienced Security Supervisor Concierge for a condominium corporation located in **Toronto (Keele& Dundas).** The shifts are **Monday to Friday 8:00am to 4:00pm.** **Requirements**: - Valid Ontario Security Guard License in good standing - First Aid and level C CPR certifications a definite asset - Minimum 2 years experience in a security...


  • Toronto, Canada The Forest Hill Group Full time

    **Job Summary** The Forest Hill Group is a market leader in the delivery of luxury concierge, bespoke security and upscale valet parking services in North America. **Full Time and Part Time Concierge Security Overnight positions available.** **Salary**: _Premium rate offered based on Experience & Position offered_ - Standard First Aid and CPR...