Security Concierge Supervisor

4 months ago

Toronto, Canada FSPS Full time

Full Time Experienced Security Supervisor Concierge for a condominium corporation located in **Toronto (Keele& Dundas).** The shifts are **Monday to Friday 8:00am to 4:00pm.**

**Requirements**:

- Valid Ontario Security Guard License in good standing
- First Aid and level C CPR certifications a definite asset
- Minimum 2 years experience in a security supervisor role within a Condominium Environment
- Proficient with computer literacy
- Strong written and verbal skills communication skills
- Strong interpersonal and customer service skills
- Strong attention to detail
- The ability to maintain and nurture relationships
- The ability to follow all policies, procedures and protocols
- Quick response time
- Strong telephone etiquette
- Flexible and adaptable to ever changing environments

**Responsibilities**:

- Monitor and patrol assigned areas to ensure the safety and security of the premises
- Operate CCTV and other surveillance equipment to detect and prevent unauthorized activities
- Respond to alarms and investigate disturbances or suspicious behavior
- Provide excellent customer service by assisting visitors and addressing their inquiries or concerns
- Enforce access control procedures to prevent unauthorized entry
- Conduct regular inspections of the premises to identify potential security risks or hazards
- Collaborate with law enforcement agencies and emergency personnel as needed
- Complete detailed incident reports and maintain accurate records

**Requirements**:

- Proven experience as a security guard or relevant position
- Knowledge of security operations and procedures
- Familiarity with CCTV systems and other security equipment
- Excellent observation skills and attention to detail
- Strong communication and interpersonal skills
- Ability to remain calm and act quickly in high-pressure situations
- Physical fitness and ability to stand or walk for extended periods of time
- High school diploma or equivalent required; additional certifications in security or law enforcement preferred

We offer competitive pay, flexible schedules, and opportunities for career advancement. Join our team of dedicated security professionals committed to ensuring the safety of our clients and their assets.

**Responsibilities**:

- Supervise a team of security personnel and ensure the safety and security of the premises
- Monitor CCTV cameras and respond to any suspicious activities or incidents
- Conduct regular patrols to check for any security breaches or unauthorized access
- Enforce company policies and procedures to maintain a secure environment
- Train and educate security staff on security protocols and emergency procedures
- Investigate any security incidents or breaches and provide detailed reports
- Coordinate with law enforcement agencies when necessary

Qualifications:

- Previous experience in a security supervisory role is preferred
- Strong knowledge of CCTV systems and their operation
- Excellent communication and leadership skills
- Ability to make quick decisions and handle stressful situations calmly
- Knowledge of security protocols and emergency response procedures
- Attention to detail and strong observation skills

Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as required to meet the ongoing needs of the organization.

Pay: $19.70-$19.85 per hour

Expected hours: 40 per week

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Morning shift

Ability to commute/relocate:

- Toronto, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Supervising: 1 year (required)
- Concierge: 1 year (required)
- Security Guard: 1 year (required)

**Language**:

- English (required)

Licence/Certification:

- Security Guard Licence (required)

**Location**:

- Toronto, ON (required)

Work Location: In person

Expected start date: 2024-09-09

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