IT Systems Administrator
2 months ago
**Come Join our Team.**
LUFF Industries ltd. is currently accepting resumes for an IT Systems Administrator to join our growing team.
**The Job**:
Reporting to the IT Manager, the IT Systems Administrator is a support position within the Luff IT team that responds to the daily systems and technology needs of employees and stakeholders throughout the company. This role provides support with IT support requests for both software and hardware issues as well as making sure that the IT department goal of 100% up time for the network and systems is met. This is a full-time in office position.
This role will be flexible and responsive to meet the day to day need of the internal customers at all of the Luff facilities while also be forward thinking for ways to improve the overall IT end user experience by maintaining and updating the network and other IT systems as needed and by introducing new software and hardware solutions if required.
The IT Systems administrator will work closely with the IT Manager and with the EPR systems teams and will work to take ownership of the network and systems that are used by the company.
**Your Work will include**:
- Responding to the IT service needs of internal customers by providing support and solutions to hardware / technology issues.
- Providing frontline support and solutions for any software and program issues encountered.
- Ensuring that IT issues with technology on the production floor are resolved to minimize down time.
- Acting as the primary company contact with 3rd party technology providers for various IT Providers and IT Hardware support.
- Functioning as the account administrator for Microsoft Licenses and Office 365 Support needs.
- Acting as a company ERP power user / superuser.
- Maintaining, troubleshooting, and administering the use of local area networks (LANs), wide area networks (WANs), mainframe networks and knowledge advanced VPN Routing such as IPSEC and SSL VPNs
- Setting up and maintaining employee computer workstations and peripheral equipment.
- Evaluating and installing computer hardware, networking software and operating system software.
- Implementation of data, software, and hardware security procedures.
- Performing data backups and disaster recovery operations.
- Setting up local area networks and connections to the Internet.
- Implementing network traffic and security monitoring software and optimize server performance.
- Providing occasional support for afterhours IT needs or upgrades that take place outside of work hours.
**Who We are looking for**:
Applicants will also bring the following education, skills, and experience:
- A completed 2-year diploma in Information Technology, Database Administration/Management, Network Engineering, Network Security, Software Development, Telecommunications, or related field. (A combination of education and experience will be considered)
- At least 3 years of related work experience in a direct internal customer service role in information technology.
- Prior Experience with networking, routing, switching, Firewalls, VPN, LAN, WAN, troubleshooting, and problem resolution.
- Professional certifications in networking, server, or database administration, such as: Microsoft Certified Solutions Expert (MCSE), Microsoft Certified Solutions Associate (MCSA, Information Technology Infrastructure Library (ITIL), VMware Certified Professional (VCP).
- Strong knowledge of the following Infrastructure components: Telephony (Polycom), Servers (Cisco UCS), Storage (Synology), Network (HPe), Security and Client
**Why join us?**
**Culture**:
At Luff, our continued growth and success is a proven result of the hard work our experienced and capable team delivers every day. We foster a **positive work environment** where employees feel **welcome,** **supported** and **taken care of. **Many of our team members have been with the us for more than 20 years.
We value a respectful workplace and our employee’s ability to maintain a strong work/life balance.
**Job Types**: Full-time, Permanent
Pay: $50,000.00-$70,000.00 per year
Additional pay:
- Overtime pay
**Benefits**:
- Casual dress
- Company events
- Extended health care
- Life insurance
- On-site parking
- Vision care
Flexible language requirement:
- French not required
Schedule:
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Rocky View County, AB T1X 0K3: reliably commute or plan to relocate before starting work (required)
**Experience**:
- System administration: 2 years (preferred)
Work Location: In person
Expected start date: 2024-11-18
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