Remote Field Service Technician

1 week ago

Mississauga, Canada Cummins Full time

We are looking for a talented Field Service Diesel Technician to join our team in the Sudbury area.

This position requires a significant field service work experience and requires experience with Transit/Automotive on Highway, agricultural, mining, marine, PowerGen, Industrial engines etc. The 310T or 421A Red Seal Endorsement is mandatory. This is a daytime position Monday thru Friday.

In this role, you will make an impact in the following ways:

- Technical specialist and primary customer support contact to diagnose and execute complex repairs to engine products at the customer’s site.
- Establishes and continually develops productive customer relations and ensures prompt and efficient attention to customer needs.
- Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete complex repairs at customer site.
- Performs preventative maintenance activities as per documented schedules and standards on engines and related components in the field.
- Escalates unresolved issues to product specialists or supervisor.
- Coaches and develops technicians and/or apprentices and transfers knowledge and experience to others; may provide work direction; may review repair plans, parts lists, etc.
- Completes required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens.
- Completes training in line with skill and business requirements.
- Maintains service vehicle and tools for cleanliness and proper operation.
- Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and reports any issues / incidents to site management and to their supervisor.

**Qualifications**

**Experience**
- Expert level knowledge of and/or experience with engine products
- Experience providing technical advice and coaching to more junior technicians (preferred)
- 310T/421A Red Seal Endorsement
- Norcat Common Core Underground Cert
- Nat Gas/EV training an asset
- Mining Experience
- OEM engine specific training beneficial (Cummins Service Training/courses)
- High Horsepower (HHP) experience
- 19 liters and above
- First aid, working at heights, FIT testing

Salary (hourly up to 52$) with premiums and a 5000$ sign-on bonus

**(Intermediate)**:

- Completes complex internal engine repairs
- Performs engine overhauls with limited direct supervision

( ( **Advanced)**:

- Ability to troubleshoot with limited/no support from diagnostic tools
- Larger more complicated engine rebuilds
- Mentor junior technicians including technical support and documentation

**Compensation and Benefits**

Base salary rate commensurate with experience. Additional benefits vary between locations and include options such as our Company Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, and a full complement of personal and professional benefits.At Cummins, we are committed to the principles of diversity and employment equity under the Employment Equity Act, and we strive to ensure that our workforce reflects the diverse nature of Canadian society.Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.

**Job** SERVICE

**Primary Location** Canada-Ontario-Mississauga-Canada, ON, Mississauga, Cummins Eastern Canada

**Job Type** Shop

**Recruitment Job Type** Technician

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