Care Coordinator, Nygh@home

3 weeks ago

Toronto, Canada North York General Hospital Full time

Company Bio
IMAGINE a hospital where everyone is committed to excellence. We did. We are. From boardroom to bedside, we go above and beyond to offer the best and safest patient care. At North York General Hospital (NYGH), we put our patients first in everything we do. We are achieving a new standard of excellence in integrated patient-centered care and as one of Canada's leading community academic hospitals, we are building on our academic foundation through enhanced education, research and innovation. North York General Hospital is part of North York Toronto Health Partners, a collaborative partnership with patients, primary care, and community partners, a first
- generation Ontario Health Team, driving the development of a locally integrated health system to serve the community. As part of our dynamic team, you too can stand out and be amazing At North York General, our team is making a world of difference.
Position Summary
On a practical level, you will

Support patient navigation related to the delivery of care pathways including assessments, planning, implementation, evaluation and documentation throughout the entire episode of care

Coordinate with Hospital staff to facilitate discharge planning meetings and will follow up with physicians and specialists as needed

Ensure timely patient access to appropriate appointments, tests and follow up across the episode of care

Use your clinical expertise, critical thinking and decision making to direct or modify care pathways to meet patient needs as required

Facilitate advance care planning with the most appropriate provider

Lead and facilitate regular inter-professional patient care rounds and case conferences with acute and community team members as needed

Be the primary contact for patients, families and care providers in the Hospital and the community

Enable the flow of information in adherence with privacy legislation

Facilitate and support seamless transitions across the care continuum

Contribute to and support the Hospital’s mission, vision, values and strategic direction

Interpret Hospital policies, professional standards and relevant legislation

**Qualifications**:
Regulated Healthcare professional required

Current registration, in good standing with the applicable College required

Minimum three (3) years’ community care experience

Demonstrated expertise in the management and care coordination for seniors, patients with complex care needs, chronic diseases, mental health and addictions and/or palliative care

Experience providing patient education

Strong commitment to Patient and Family Centered Care

Expert clinical skills in the assessment, planning, implementing, evaluating and documenting of the delivery and coordination of care for patients and their families living with chronic disease and/or elderly patients with medical needs

Strong leadership, critical thinking, decision making, problem recognition and solving skills

Solid understanding of community services and supports

Current experience working collaboratively with and leading a multi-disciplinary team

Excellent communication and interpersonal skills

Experience in evaluation and quality improvement

Experience with project implementation and evaluation preferred

Experience working with seniors in a clinical or community setting preferred

Bilingualism in French / English an asset
What We Offer
Working at NYGH means working with a dynamic team of fellow healthcare providers, staff, and volunteers in one of Canada’s leading hospitals. This is a Part Time Casual Position for 3 months with 8 hour shifts, Days and Weekends in Quality, Patient Experience, PFCC and Patient Flow. We offer a highly competitive total compensation package which includes pay in lieu of benefits, vacation pay and the opportunity to join the Hospital Pension Plan.

**FOR EXTERNAL APPLICANTS ONLY**: As a condition of employment, you are required to submit proof of COVID-19 vaccination to the Hospital’s Occupational Health and Safety department
How to Apply

Think you're the right person for the job? Here's your first chance to show us why:
Closing Statement

At North York General, we are committed to fostering an inclusive and accessible environment. We are dedicated to building a workforce that reflects the diversity of the community in which we live, including those with disabilities. North York General is committed to providing accommodations in all parts of the hiring process. If you require an accommodation, we will work with you to meet your needs.

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