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Corporate Receptionist

4 weeks ago

Burnaby, Canada BC Housing Full time

**Position Summary**:
**CORPORATE RECEPTIONIST**

**Job ID: 5870**

**REGULAR FULL-TIME**

**Location: BURNABY, BC**
- ** Join one of BC’s Top Employers**:

- ** Be part of an exceptional company culture with great employee benefits and a healthy work/life balance**

**BC Housing thanks all applicants for their interest; only those selected for an interview will be contacted. This position is only open to those legally entitled to work in Canada.**

**THE ORGANIZATION**

BC Housing is a provincial Crown Corporation that develops, manages and administers a wide range of subsidized housing options for those most in need across the province to address critical gaps across the housing continuum ranging from emergency shelter through to rent assistance in the private market and affordable home ownership. _Share in the rewards of working with an organization that offers challenging work and competitive compensation and supports the growth and development of its people._

**Our mission** is making a difference in people's lives and communities through safe, affordable and quality housing.

BC Housing offers competitive salaries and an excellent benefits package. But a job is more than a pay cheque. We also offer our staff the opportunity to work together to make a difference. When employees go home at the end of the day, they experience the satisfaction of knowing they’ve helped provide safe, affordable housing for British Columbians. And while they’re here, employees can take advantage of many opportunities:

- In-house training, and training at other institutions, for courses related to employees’ current positions or to prepare them for advancement within BC Housing.
- Wellness programs including physical fitness, programs to help employees quit smoking, free flu shots, mental health resources, and lunch-and-learn lectures and seminars.
- Recognition programs including long-term service awards, idea recognition and outstanding performance awards.
- Livegreen incentives include an employee transit pass program, and other initiatives that encourage alternative, sustainable transportation (even a bike purchase program).
- An active Social Club that organizes special events like seasonal parties and arranges group discounts to other events.
- Participation in community and charitable events.

**Please note: Eligibility for benefits offered is based on employment status**

**CORPORATE RECEPTIONIST**:
**$52,110.74 - $59,023.88 Annually**

***

Reporting to the Supervisor, Business Support Services, the Corporate Receptionist is responsible for providing professional front-line reception and customer service for the Home Office. He/She/They ensures all callers and visitors receive a positive first impression of BC Housing and are treated with respect and discretion. The position receives calls for the Executive Team including Chief Executive Officer, Board members, the Minister, Deputy Minister and Members of the Legislative Assembly (MLA), taking confidential messages and ensuring a seamless transition when Executive Assistants are unavailable. The role performs a variety of administrative duties, maintains databases and records, and ensures positive relationships with the Executive and staff, members of the Board, senior government officials, and clients, vendors and suppliers. The position also trains relief Receptionists and monitors their work while on reception.

**CANDIDATE PROFILE**

**EDUCATION & EXPERIENCE**:

- High school diploma plus completion of a number of post-secondary courses in office administration or other relevant discipline.
- Considerable experience providing professional corporate reception services, including operating switchboard equipment, in a high-volume reception environment.
- Or an equivalent combination of education, training, and experience acceptable to the employer.

**KNOWLEDGE, SKILLS AND ABILITIES**:

- Sound working knowledge of the policies, practices and processes associated with the provision of reception services
- Proficient in the use of MS Office Applications including Word, Excel, PowerPoint, and Outlook
- Strong communication, interpersonal and customer service skills
- Strong organizational, task prioritization, and time management skills
- Strong verbal and written communication skills, including the ability to speak in a clear and professional manner
- Ability to operate switchboard equipment, including VoIP
- Ability to learn and understand the organization’s mandate, structure, policies and programs, and the mandate and programs of the Ministry and other relevant public and private sector organizations
- Ability to constantly convey a positive image of the organization and effectively and efficiently respond to telephone calls, in-person visitors and staff enquiries, often all at the same time
- Ability to build and maintain positive relationships with the CEO, executive and staff of the Commission, members of the Board, and the Minister, Deputy Mini