Dental Reception
3 weeks ago
**About us**:
At Oakmount Dental in Burnaby, we're dedicated to providing exceptional patient care in a friendly and welcoming atmosphere. Our team works together to create a positive experience for every patient who walks through our doors. We value professionalism, teamwork, and a warm, customer-focused approach. If you're a personable and organized dental receptionist who enjoys helping others and being part of a supportive team, we’d love to hear from you.
**Schedule**:
Part-time, 2 - 3 days per week.
**Benefits of Joining Our Team**:
- Competitive compensation
- Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more
- Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
- Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
- Attend social and CE events to network with dental professionals in your community
- Work-life balance and flexibility
- Access to modernized technology to provide optimal oral care to patients
**Responsibilities**:
- Greet and assist patients as they arrive; ensure a lasting positive impression for them
- Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
- Effectively manage recall system and accurately maintain patient database
- Manage patient calls and inquiries about appointments, confirmations, amendments and cancellations
- Process referral letters and other patient correspondence upon receipt from provider; manage and file all patient records and charts
**About You**:
- Minimum 1 year of administration experience
- Clinical background and experience with dental software programs considered an asset (we use Cleardent)
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