Learning Technology Support Specialist

6 months ago

Toronto, Canada Aliant Resources Full time

**Posting Status**:Upcoming Jobs with University

**Organization**: Aliant Resources

**Location**: Toronto

**Position**:LEARNING TECHNOLOGY SUPPORT SPECIALIST***

**Job Category**: Information Technology / Telecom

**Total Weekly Hours of Work**:35

**Conditions**:Full Time

**Salary**:$72,830.00

**Consider Your Next Career with Aliant Resources**:
Aliant Resources is a dedicated provider of staff augmentation services, committed to promoting diversity, equity, inclusion, and belonging in all facets of our operations. We firmly believe that a diverse and inclusive workforce strengthens our organization and contributes to the success of our clients. We believe in the core values of trust, fairness, excellence, creativity, collaboration, efficiency and responsiveness. We invite you to join our team

**Education**:
Completion of a University degree in Education, Computer Science, or a related field or an equivalent of 4 years of recent experience (defined as within the last five years) working and performing the same or similar tasks. This education equivalency is in addition to the experiential requirements outlined below.
**Experience**:
One (1) year related experience supporting clients learning technologies solutions to meet learning goals and outcomes. Demonstrated experience conducting professional development opportunities and one on one client consultations is required. Experience with Lecture Recording/Capture solutions such as Panopto, TechSmith Relay, or Echo 360, Video conferencing tools such as Zoom, MS Teams, or Google Meet, and collaboration and engagement tools such as iClicker or Poll anywhere is required. Experience with assessment tools such as Turnitin and Crowdmark and with Multimedia authoring tools for content creation is also required.
**Skills**:

- Excellent writing skills, and the ability to write in a professional tone.
- Strong verbal communication skills.
- Able to speak in a clear, concise, and empathetic manner.
- Well-developed analytical and evaluative skills.
- Advanced working knowledge of Learning Management Systems such as Moodle, Canvas, or Brightspace.
- Ability to work independently to complete tasks set priorities, and work effectively under pressure.
- Ability to collaborate effectively as a team member.
- Ability to exercise tact and diplomacy.
- Able to deal calmly and effectively with others using patience, compassion, and understanding.
- Demonstrated ability to work effectively on multiple projects concurrently to meet defined deadlines.
- Strong demonstrated organizational skills in handling and prioritizing multiple and complex assignments.
- Ability to attend accurately to details.
- Excellent customer service skills and interpersonal skills.

**Other**:

- Ability and willingness to keep abreast of technological developments.
- Ability to maintain confidentiality.
- Ability to write clear and concise procedural documentation.
- Ability to conduct training sessions and instruct others.
- Good working knowledge of web authoring tools such as WordPress.
- Knowledge of AODA, copyright, privacy, and Intellectual Property.
- Knowledgeable in project tracking using formal methodologies.
- Knowledge of sound pedagogical practices.

**Additional Notes**:
**Don't Meet Every Requirement?**

**Why Join Us**:

- Be part of a diverse and inclusive workplace
- Contribute to the delivery of essential services
- Opportunity for professional growth and development

**Diversity Statement**:
At Aliant Resources, We are committed to building a workforce that reflects the communities we serve and to promoting a diverse, anti-racist, inclusive, accessible, merit-based, respectful, and equitable workplace. Our belief is that a diverse and inclusive workforce strengthens our company and enhances the success of our clients, to create a workplace that truly reflects our society.

**Accessibility Statement**:
**Accommodations process/policy**:
We are committed to providing accommodations to individuals throughout the recruitment process and during their employment with us. We understand that everyone's needs are unique, and we will work closely with you to ensure that your specific requirements are met.

**How to apply**:

- Required materials: 1) current CV; 2) cover letter; 3) statement of research; 4) a statement of teaching (optionally including teaching evaluations or a teaching dossier); 5) up to three representative manuscripts (published or in progress); 6) the names and contact information of three referees who can comment on research record, ability, and promise.

We thank you for your interest. Only those selected for further screening or an interview will be contacted.

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