Sales Support Specialist

3 weeks ago

Richmond Hill, Canada Liteline Corporation Full time

Are you looking to grow your career with a dynamic sales team? Do you have a passion for problem-solving and creative thinking? Liteline needs someone like you

With 40 years of dedicated Customer Service behind us, we are expanding our Customer Service Team and are looking for enthusiastic, thoughtful, problem solvers to propel us into the future. If you enjoy a fast-paced, never-a-dull-moment kind of environment than then this role might beis for you

**A little bit about us**

Founded in 1979, Liteline Corporation is Canada’s leading and largest privately held lighting manufacturer. Operating a 160,000 sq. ft office, manufacturing and warehouse distribution facility in Richmond Hill, Ontario Canada, wwe specializes in LED lighting for North American residential and commercial markets. With over 130 employees, Liteline is poised for strategic growth for years to come

**A little bit about you**

Reporting directly to the Sales Support Specialist Manager and supported by a dedicated team of customer care professionals, the Sales Support Specialist, will be responsible for:

- Provide prompt, accurate and courteous responses to customers
- Performing order entry and reverse entry processes
- Answering questions about shipping, pricing, and other customer queries
- Identifying customer needs and recommending the best lighting solutions for their design
- Collaborating with our Sales, Warehouse and Production teams to meet project deliverables
- Following up with customers to ensure their needs have been met and are have satisfied at the end of the transaction

**Requirements**:

- 3+ years of Customer Care experience preferably in a Logistics, Supply Chain industry or equivalent.
- Post-secondary education is preferred.
- Strong skills in Office Suite (Word, Excel) and prior exposure to inventory management systems.
- Demonstrated ability to multi-task using good judgement so to exceed customer expectations.
- Capacity to stay calm under pressure so to achieve optimal results.
- Shows resilience in a fast paced ever changing environment.
- Willing to ask questions to find the answers you need.
- Strong relational and influential skills.
- Strong problem identification and resolution skill.
- Positive team attitude and ability to prioritize your work.
- Strong work ethic and positive team attitude.

**Why work with us**:

- Competitive pay commensurate with qualifications and experience
- In-house training and all the support you need to succeed.
- An opportunity to be part of an innovative, growing organization that supports learning and development.
- Complete benefits plan after three months of service, including: Comprehensive insurance (medical, dental and life)
- Partial company match on employee contributions towards company group RRSP.

**IMPORTANT**

**Salary**: From $50,000.00 per year

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- RRSP match
- Vision care

Schedule:

- Monday to Friday

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 3 years (required)
- Microsoft Office: 2 years (required)
- CRM software: 2 years (preferred)
- Sales support: 2 years (required)
- Supply chain: 1 year (preferred)
- Logistics: 1 year (preferred)

Work Location: Hybrid remote in Richmond Hill, ON

  • Cloud Sales Specialist

    4 weeks ago

    Richmond Hill, Canada Sentia Solutions Inc. Full time

    **Company Description**: - Data Centre and Virtualization - Data Protection - Managed Support - Hosted and Cloud - Networking and Security Sentia is seeking a dynamic and results-driven **Cloud Sales Specialist** to join our fast-paced sales team. As a Cloud Sales Specialist/Representative, you will play a critical role in driving the growth of our cloud...

  • Sales Specialist

    6 days ago

    Richmond Hill, Canada Career Nexus Inc. Full time

    Job Title**:Sales Specialist, Distribution** Location**:Richmond Hill, ON, Main Office** Employment Type**:Full-Time, Permanent** Base Salary**:$80,000 - $120,000 plus more (depending on experience) + Quarterly Bonus + Benefits** **Work Authorization**: Applicants must be eligible to work in Canada without sponsorship. **Job Industry**: Sales/Marketing **Job...

  • IT Technical Support Specialist

    1 month ago

    Richmond Hill, Canada TP-LINK CANADA INC. Full time

    Job Title**:Technical Support Specialist (Bilingual)** Location**:Richmond Hill, Ontario** Employment Type**:Full-Time, Permanent** We are looking for a highly motivated **Bilingual** **Technical Support Specialist** to join our talented team. The Bilingual Technical Support Specialist is responsible to provide technical support and service for both...

  • Technical Support Specialist

    1 month ago

    Richmond Hill, Canada Inspur USA Inc. Full time

    We are looking for a highly motivated **Bilingual** **Technical Support Specialist** to join our talented team. The Bilingual Technical Support Specialist is responsible to provide technical support and service for both internal employees and external customers on their technical needs. As Technical Support Specialist you are passionate about following up as...

  • Samsung Home Electronics Sales and Product Specialist

    4 hours ago

    Richmond Hill, Canada Premium Retail Services Full time

    Samsung Home Electronics Sales and Product Specialist General Information Company: PRE-CA Location: Richmond Hill, Ontario, L4B 0A6 Ref #: M38318 Function: Brand Advocacy & Sales Employment Duration: Part-time Description and Requirements As a Samsung Sales and Product Specialist, you’ll spark sales in retail stores,...

  • Sale Executive, Technical Sales

    4 weeks ago

    Richmond Hill, Canada Cozy World Inc. Full time

    Education: No degree, certificate or diploma - Experience: 2 years to less than 3 years **Work setting**: - Remote location - Business services **Tasks**: - Estimate costs of installing equipment - Oversee the preparation of sales and orders - Prepare sales or other contracts - Deliver sales presentations - Prepare and administer sales contracts - Use...

  • Technical Sales Support

    2 days ago

    Richmond Hill, Canada EUROfase Inc. Full time

    ***: This position is for an in-house Customer Care Technical Representative supporting our Sales Reps, Distributors and End Users. The Customer Care Technical Support Representative will play a pivotal role in ensuring our customers receive unparalleled support and assistance. **POSITION RESPONSIBILITES**: 1. Customer Service: - Assist customers in...

  • Technical Support Specialist

    3 weeks ago

    Richmond Hill, Canada TP-LINK CANADA INC. Full time

    Job Title**:Technical Support Specialist (Bilingual)** Location**:Richmond Hill, Ontario** Employment Type**:Full-Time, Permanent** We are looking for a highly motivated **Bilingual** **Technical Support Specialist** to join our talented team. The Bilingual Technical Support Specialist is responsible to provide technical support and service for both...

  • IT Support Specialist

    4 weeks ago

    Richmond Hill, Canada TRANS-NORTHERN PIPELINES Full time

    **ABOUT US** Trans-Northern Pipelines Inc. (TNPI) operates regulated pipelines to safely transport the refined petroleum products (gasoline, diesel, aviation, and heating fuel) used by Canadian businesses and consumers every day. These pipelines connect refineries in Edmonton to Calgary, including the Calgary International Airport; and refineries in...

  • Technical Support Specialist

    4 weeks ago

    Richmond Hill, Canada Amico Full time

    **Technical Support Specialist - Amico Clinical Solutions** **Richmond Hill, ON** **Position Summary**: Technical support specialists are responsible for helping customers resolve technical issues they encounter with products or services. **Job-specific Duties and Responsibilities**: - Flexibility to travel to provide technical support services to...

  • Technical Support Specialist

    1 month ago

    Richmond Hill, Canada Open Text Corporation Full time

    **Technical Support Specialist**: - Req id: 40031- Richmond Hill, ON, CA**OPENTEXT** OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world,...

  • Quotations Specialist

    4 weeks ago

    Richmond Hill, Canada Amico Group of Companies Full time

    Quotations Specialist - Amico Clinical Solutions Quotations Specialist - Amico Clinical SolutionsRichmond Hill, ON DUTIES AND RESPONSIBILITIES Respond to Sales/customer queries related to product quotes Prepare and provide quotes for new and existing customers Coordinate with other departments,...

  • Quotations Specialist

    4 weeks ago

    Richmond Hill, Canada Amico Group of Companies Full time

    Quotations Specialist - Amico Clinical Solutions Quotations Specialist - Amico Clinical SolutionsRichmond Hill, ON DUTIES AND RESPONSIBILITIES Respond to Sales/customer queries related to product quotes Prepare and provide quotes for new and existing customers Coordinate with other departments,...

  • IT Specialist

    1 month ago

    Richmond Hill, Canada Mon Sheong Foundation Full time

    **Position Summary**: Reporting to IT Assistant Manager, the IT Specialist is responsible for delivering expert, efficient and cordial computing and server support to Mon Sheong includes installing, maintaining, upgrading, monitoring, administrating and troubleshooting network devices, computer equipment, server operating systems, user workstation operating...

  • Technical Support Specialist

    1 week ago

    Richmond Hill, Canada Giesecke+Devrient Full time

    Job Summary We are seeking a Technical Support Specialist to join our team. In this position, you will be responsible for servicing and operating our Identification Solutions for government customers and regional authorities. This is a remote position with travel to client locations within North-, South- America and Caribbean, and based within...

  • Technical Sales Specialist

    4 weeks ago

    Richmond, Canada RABBIT FEET ENTERTAINMENT INC. Full time

    Work Term: Permanent - Work Language: English - Hours: 30 to 40 hours per week - Education: Bachelor's degree - Experience: 2 years to less than 3 years - or equivalent experience **Work setting**: - Urban area - Various locations - Outside Canada - Willing to relocate - Relocation costs covered by employer - On-site customer service **Tasks**: - Identify...

  • Client Account Specialist

    1 month ago

    Richmond Hill, Canada Ark Marketing Performance Full time

    _ARK Marketing Performance_ is a promotional marketing company that has been at the forefront of the industry for the past three years. Our team comprises experienced professionals who bring a wealth of expertise to every project! From our leadership to our frontline staff, we maintain the highest standards of professionalism, ensuring that our clients...

  • Quality Documentation Specialist

    3 days ago

    Richmond Hill, Canada Altis Recruitment Full time

    Our client in the food distribution industry is currently looking for a Quality Documentation Specialist to join their team. Job Type: 11-week probation period, 6-month contract to permanent Location: Fully On-site in Richmond Hill, ON. Roles and Responsibilities Ensure compliance with internal and external regulations for quality control, packaging,...

  • Quality Documentation Specialist

    3 days ago

    Richmond Hill, Canada Altis Recruitment Full time

    Our client in the food distribution industry is currently looking for a Quality Documentation Specialist to join their team. Job Type: 11-week probation period, 6-month contract to permanent Location: Fully On-site in Richmond Hill, ON. Roles and Responsibilities Ensure compliance with internal and external regulations for quality control, packaging,...

  • Quality Documentation Specialist

    3 days ago

    Richmond Hill, Canada Altis Recruitment Full time

    Our client in the food distribution industry is currently looking for a Quality Documentation Specialist to join their team. Job Type: 11-week probation period, 6-month contract to permanent Location: Fully On-site in Richmond Hill, ON. Roles and Responsibilities Ensure compliance with internal and external regulations for quality control, packaging,...