Driver Trainer

The Operator Trainer works in the territory primarily in the of Ontario and provides instructional training related to material handling equipment and safety to a wide customer base. Training instruction includes theory, practical, evaluations, and grants a certificate to individuals who pass the courses. Training takes place in a classroom setting, customer sites or at a designated venue. Johnston Equipment offers a hands-on, in-depth and renowned lift truck operator training program.

Johnston Equipment is a dynamic team working together for a common goal: client satisfaction. At GNJ every client and employee is valued and important.

We offer our employees:

- A stable company who stands behind 65 years of business excellence
- Competitive compensation
- Work/ life balance with an hourly schedule and work 3 days per week between Monday and Friday.
- The chance to expand your professional and personal skills
- Learning with a national leader in a most critical industry, material handling

We are looking for someone that has the ability to engage a range of audiences using various teaching techniques during theory and practical material lessons in order to achieve positive learned outcomes. The ideal Operator Trainer is a professional, independent, organized leader with advanced interpersonal skills dedicated to maintaining a reputation of high standards.

**Goals**:

- Ensure that clients are adept at safely operating our lift trucks while tailoring operator training programs according to the health & safety requirements of their working environments
- Represent the Company with a professional and ethical attitude in-line with our company mission and values, and provide the effortless customer experience of learning that will encourage repeat business
- Meet customer satisfaction objectives and build rapport with our clients through adopting a positive reinforcement approach to training and maintaining consistent interaction and clear and concise communication

**Key Work Activities**:

- Receive submissions from Operator Training coordinators for scheduled forklift training sessions
- Visit customer sites according to daily schedule and administer theoretical in-class training and on-the-floor practical training
- Provide consultation to customers on their lift truck training requirements
- Receive and mark student tests and provide corrective and constructive feedback
- Manage personal record of students’ training material and scores
- Analyze working environment of client sites and determine best approaches for utilizing lift trucks
- Follow-up with clients after their training sessions to uncover any questions or concerns, and to determine if additional training is required
- Provide information on potential sales leads to Operator Training Sales Representatives
- Assist departmental management in any continuous improvement initiatives, including relaying customer feedback that will help in the development and effectiveness of new training programs
- Submit verified invoices for processing and payments to the Sales Coordination department

Here at Johnston we believe that attitude is everything so bring your “make a difference” personality and strong work ethic and be ready to succeed

**You can make a difference**:the Operator Trainer delivers thorough training sessions covering both theory and practice providing students the necessary skills, knowledge of by-laws and certifies their training to operate safely in the work environment of our customers.

Johnston Equipment is working together for continuous improvement, sustainable outcomes and outstanding customer care. Live the values. Reap the rewards.

Additional Qualifications

**Education**:

- At least 1 year of Community College Certificate/Diploma
- Adult Instructor or Trainer - Health and Safety, Power Equipment - Theory and Practical
- Bachelor of Education, Bachelor of Education - General
- Certificates & Designations
- High School
- Post secondary education

**Skills**:

- Achieves Results
- Perform well in a fast-paced environment
- Ability to evaluate alternatives in order to make the right decision
- Business Knowledge and Improvement
- Identify Solutions
- Mechanical Aptitude
- Focus on Continuous Improvement
- Collaborates with Others, Works Effectively with Others
- Committed to Customers
- Anticipates Customer Needs
- Develops and Maintains Relationships
- Communicates Effectively
- Clear and Concise (oral and written communication)
- Presentation Skills
- Communicates with Confidence
- Courteous and Professional Manner
- Patience and Tact
- Demonstrates Functional Expertise
- Experiential Knowledge
- Strong Problem Solving
- Leads People and Teams
- Performance Coaching
- Strong Interpersonal Skills
- Work Experience, 4 Years - Related Experience