Director, Field Medical

Found in: Jooble CA O C2 - 1 week ago


West Vancouver BC, Canada Canada West Ski Areas Association Full time

The dynamic and exciting Full Time/Extended Season role (August – May) of Snowsports Director is responsible for the overall leadership, operations, planning, and financial health of the Cypress Mountain Snow School department.
The Snowsports Director acts as a liaison between mountain management and the department comprised of 300+ Team members. They are an integral member of the Senior Leadership team; they actively participate in meetings and planning sessions, they uphold and support companywide policies and procedures, and foster an environment where open communication is key. They are a leader that spearheads departmental recruitment, training, and succession planning.
o Adherence, delivery and promotion of all OHS company policies, programs, and procedures, including documentation.
o Ensures all Team has completed annual training and on-boarding OHS documentation.
• Customer Service & Risk Management:
o Manages escalated guest concerns while reducing liabilities, including follow-up.
o Manages sales, labour, and expenses.
o Responsible for season-end snow school account reconciliation.
• o Prepares LMIA application through approval process.
o Keeps accurate training logs, team database for sales, admin, and instructors.
Team and Operations Management:
Grooming, Base Ops for fencing, Guest Services for office support, etc.).
o Provides a training program to support instructors including daily trainers and level prep curriculum.
• o Manages Team reward programs: o Manages Gap Year programs including scheduling, planning, and accounts.
o Manages CSIA Level Reseller program and CSIA/CASI courses and any other third-party education/lesson programs approved to operate on Cypress Mountain resort.
Time management and organizational skills with the ability to multi-task.
• Proficient with MS Office and other computer systems and applications.
• 3+ years Supervisory or Management experience in the Ski Industry
• CASI/CSIA Certification an asset
• Solid record of responsibility
CERTIFICATES, LICENSES, REGISTRATIONS:
• Hold a valid BC Driver’s License
• o Full Time Extended Seasonal: third week of August to mid-May
o 40 hours on 5 x 8-hour shifts per week on consistent schedule
o Summer hours dependent on operation of summer camps
• o On site at Cypress Mountain Resort
Season pass(es) for immediate family (including spouse and minor children)


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