HR, Lead Implementation Specialist

2 months ago

Dartmouth, Canada ADP Full time

**Human Resources, Lead Implementation Specialist, HR Tech**

**Responsibilities**:

- **HR Implementation**: Implement and set up ADP's WFN methodology for clients, ensuring accurate and compliant HR system configurations.
- **Technical Expertise**: Provide technical support and guidance to clients and internal team members on HR configuration, analysis, and testing.
- **Training and Development**: Assist in designing and delivering training programs for clients and internal team members on WFN implementation methodology and Time system configurations.
- **Project Support**: Assist in managing multiple projects simultaneously, ensuring timely delivery, quality, and customer satisfaction. Identify and prioritize project tasks, allocate resources, and track progress against project milestones.
- **Risk Management**: Identify and escalate critical issues to senior leadership as necessary. Develop and implement contingency plans to address potential project disruptions.
- **Communication and Collaboration**: Collaborate with clients, internal stakeholders, and cross-functional teams to ensure effective communication, collaboration, and project delivery. Provide regular updates on project status, issues, and resolutions.
- **Quality Assurance**: Participate in quality control processes to ensure accuracy, completeness, and compliance in payroll implementation projects.
- **Mentorship**: Assist in mentoring and supporting less tenured team members in their technical development.

**Knowledge, Experience and Skills**

**Education**
- Post-secondary education or related business experience
- HR certification or designation

**Required**:

- 3-5 years of human resources experience or relative field
- Effective communication: verbal and written skills in English & French
- Excellent client management, and interpersonal skills
- Ability to work mentor, be resourceful, and be a strong team player.

**Attributes**:

- Ability to organize, schedule, and facilitate effective meetings.
- Ability to multitask, probe, analyze, and problem solve.
- Detail oriented and ability to follow-through.
- Strong organization, time management and prioritizing skills.

**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP**: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

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