Dispatcher

2 weeks ago


Victoria, Canada Heidelberg Materials US, Inc. Full time

**AutoReqId**: 16770BR

**Pay Class**: Salaried Non-Exempt

**Minimum Pay Rate**: $60,024.18

**Maximum Pay Rate**: $84,033.85

**Department**: Distribution

**Job Posting**:
Heidelberg Materials provides the materials to build our future. Our future is sustainable. Our future is digital. And it goes beyond cement, aggregates and ready-mixed concrete. Heidelberg Materials North America, previously known as Lehigh Hanson, operates more than 450 locations with approximately 9,000 employees in the U.S. and Canada.

Heidelberg Materials is looking for a qualified **Dispatcher** for the Ocean Victoria BC operations. Reporting to the Operations Manager, this position will focus on efficient and effective trucking dispatch. This role will also provide front line service and order taking as well as assisting batch plants and operations to increase productivity.

**What you’ll get to do**:

- Monitor and control dispatch and movement of trucks and drivers
- Responsible for the efficient distribution of concrete and maximization of load sizes
- Prioritize customers to provide superior service
- Receive customer orders and schedule deliveries to ensure customer satisfaction and transportation efficiencies
- Schedule trucks as required to meet customer orders while maintaining an efficient operation
- Assist in implementing the company's value-added product strategy
- Provide back up relief as required

**Who we are looking for**:

- Post-Secondary education preferred: certification, diploma or degree
- Minimum of 3 years of demonstrated customer service experience, some sales experience preferred
- Aggregates, ready mix concrete, and/or construction building materials sector experience would be beneficial
- Knowledge of the Victoria BC & surrounding areas
- Advanced communication skills and the ability to manage multiple tasks
- Highly computer literate, proficient with MS Office, databases. Kronos experience an asset.
- A strong team orientated personality who gets along well with people
- Must be self-directed, able to pro-actively resolve issues before they escalate
- Some overtime may be required, including the occasional Saturday

**Work Environment**

Role operates in an office and manufacturing environment with moving mechanical equipment, inclement weather, heat, humidity, elevated noise levels, and dusty conditions.

**What we have to Offer**
- Competitive base salary
- Highly competitive benefits programs
- Retirement savings plan with an automatic company contribution as well as matching contributions
- This is a salary based role paid on a semi monthly basis - 15th & last day of month

Lehigh Hanson is a drug free workplace. Our pre-employment process includes: reference checks, a medical and a criminal record.


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