Parts Advisor

3 months ago

Burlington, Canada Leggat Discovery Ford Full time

**Leggat Discovery Ford** is looking for a **Parts Advisor**

**About Us**

Established in 1922, Leggat Auto Group is a family-owned business with 11 dealerships across Southern Ontario. With over a century of experience, we are committed to providing exceptional automotive experiences to our community. Whether you're looking for your perfect vehicle, service, repairs, or parts, our team of over 600 dedicated employees is here to help you find solutions. At Leggat Auto Group, we value teamwork, passion, and ingenuity, and we are committed to providing a supportive and motivating environment for our employees to grow their careers.

**Job Duties**:

- Efficiently help customers select parts and provide internal and external customers (retail and shop) with high-quality service.
- Answer telephone calls, indicate prices, and provide any other information.
- Take orders for parts by telephone, technician counter, retail counter, and wholesale accounts.
- Receive payments from retail customers.
- Handle customer complaints immediately and according to the dealership's guidelines.
- This job requires the ability to lift up to 50lbs.
- Excellent interpersonal skills with an upbeat and engaging attitude.
- Customer relationship skills, including listening and the ability to communicate effectively.
- Excellent verbal communication and writing skills.
- Ability to manage and resolve difficult customer complaints.
- Organized and detail orientated.
- Ability to follow set and standard procedures.
- Excellent time management skills and the ability to multi-task.
- Ability to work independently and take self-initiative
- Must have driver's license and clean drivers abstract strong knowledge of automotive parts and technical/mechanical repairs.
- Basic computer skills.

**Why Work for Leggat Auto Group**:

- Career Growth Potential with 12 Dealerships and 600 Employees strong
- Drug, Dental and Extended Health Benefits
- Travel, Life Insurance and AD&D
- LifeWorks Employee Assistance Program (EAP)
- Employee Recognition and Events
- Employee Pricing on Vehicle Purchases and Parts and Services
- Goodlife Membership Discounted Corporate Rate
- Free Parking
- Leggat Care Foundation, we support the communities in which we live and work
- We represent 80% of the Car Manufacturer Brands

**Additional Information**:
We do thank all applicants in advance, but only those selected for an interview will be contacted. Thank you for your interest

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