Automotive Parts Advisor
1 week ago
**We are seeking a Parts Advisor to join our Team**
Base Salary: $35,000 - $55,000 based on experience
**COMPETITIVE bonus plan**
We are seeking a Parts Advisor with a positive attitude and the ambition to succeed. This person will develop relationships of trust with our customers that will last for life.
The Parts Advisor will understand that customer satisfaction is the priority for the dealership and treats everyone in a fashion that promotes this ideal.
**What we are seeking in YOU**:
- Previous parts experience or experience in a similar job function.
- Sales or customer service experience is required
- Previous Reynolds and Reynolds experience an asset
- Valid G class driver’s license and clean driver’s abstract is required
- Have strong customer service and interpersonal skills
- Ability to manage multiple priorities using good organizational and time management skills
- A pleasant and outgoing manner
- Chrysler experience would be a bonus
- Works well in a fast-paced team environment
**What YOU will be doing**:
- Act as the dealership’s first-line customer relations and service representative
- Assume responsibility for all aspects of the Parts Department and keep Parts Manager apprised of any challenges and developments
- Plan and execute parts sales objectives in keeping with dealership policies, emphasizing quality of service
- Constantly check inventory levels and help monitor maximum true turns and acceptable levels of customer service
- Assists technicians with the selection of parts, and informs customers about the product line
- Assume responsibility for all parts to be returned and use return allowances to a maximum level
- Responsible for maintaining a clean and safe environment in the parts areas
- Assist in analyzing storage layout for maximum usage of space
- Oversee required paperwork flow and ensure its effectiveness and assist in the collection of overdue accounts
- Assume, with Parts Manager, responsibility for the enforcement, adjustment to and monitoring of established credit limits for customers and ensure limits are maintained and current.
- Deliver parts to wholesale accounts
- Any other job-related activities as requested by the Parts Manager or General Management
**Car Nation Canada’s Mission Statement**:
At Car Nation Canada, our Family of Dealerships provides industry leading automotive sales and service experiences by treating every customer and employee like family. We exceed expectations by providing superior customer service, supporting our communities and employing the most talented people in the industry. You’ll come in as a customer and leave as family.
**AODA Commitment**:
**DO NOT DELAY - APPLY TODAY We are an equal opportunity employer**
**WHY JOIN US?**
- Competitive Benefits Program including Health, Dental, Vision, Life Insurance, LTD, AD&D and more
- Positive and supportive working environment
- Ensure that employees work in the manner and with the protective devices, measures, and procedures required by the _OHSA_ and regulations
- Provide training and mentoring from the best in the industry
- Provide the tools and environment to ensure you excel in every aspect of your professional life
**Job Types**: Full-time, Permanent
**Salary**: $35,000.00-$55,000.00 per year
**Benefits**:
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Store discount
- Vision care
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus pay
- Commission pay
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