Wholesale Parts Advisor

3 weeks ago


Burlington, Canada Mercedes-Benz Burlington Full time

Mercedes-Benz Burlington is seeking a full time Wholesale Parts Advisor to complement our experienced team.

**Responsibilities**:

- Body Shop and Mechanical shop visitations to establish strong long lasting relationships
- Monitoring and tracking sales progress with a continuous follow up process
- Support client inquiries in person or over the phone with a friendly positive demeanor
- Provide detailed information in regards to parts requests, orders, pricing and availability
- Understands and utilizes electronic parts catalogue, Progi and Collision Link systems to identify and track parts orders
- Utilizes back order parts follow up system to keep shops informed of order statuses
- Generate quotes, parts invoices and special order requests
- Provide and support other teams with parts orders, special orders, accessories and boutique items
- Part locating, bin counting, stock replenishment and physical inventory
- Reporting of any inventory discrepancies for parts receipts, sales or returns
- Maintain an organized and clean parts warehouse

Personal Characteristics:

- Great communicator
- Able to multitask and keep organized, detail records
- Ability to work as part of a team across entire dealership
- Honest and trustworthy
- Ability to be flexible and learn new approaches and skills
- Positive contributor of ideas to improve processes


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