Parts Advisor

6 months ago

Burlington, Canada Leggat Discovery Ford Full time

**Discovery Ford** is looking for a **Parts Advisor**

**About Us**

Leggat Auto Group represents 12 dealerships across Southern Ontario. We are proud to be celebrating our 100th year of serving our communities. We are a family-owned auto group that is committed to helping everyone find the perfect vehicle to match their lifestyle. Just like we match vehicles to our customers’ lifestyle, we’re looking for individuals who share and live our values. We focus on teamwork, passion, and ingenuity to drive our vision of providing an exceptional automotive experience for everyone. We are seeking career-focused individuals who want to grow their careers within a supportive and motivating environment.

**Job Duties**:

- Efficiently help customers select parts and provide internal and external customers (retail and shop) with high-quality service.
- Answer telephone calls, indicate prices, and provide any other information.
- Take orders for parts by telephone, technician counter, retail counter, and wholesale accounts.
- Receive payments from retail customers.
- Handle customer complaints immediately and according to the dealership's guidelines.
- This job requires the ability to lift up to 50lbs.
- Excellent interpersonal skills with an upbeat and engaging attitude.
- Customer relationship skills, including listening and the ability to communicate effectively.
- Excellent verbal communication and writing skills.
- Ability to manage and resolve difficult customer complaints.
- Organized and detail orientated.
- Ability to follow set and standard procedures.
- Excellent time management skills and the ability to multi-task.
- Ability to work independently and take self-initiative
- Must have driver's license and clean drivers abstract strong knowledge of automotive parts and technical/mechanical repairs.
- Basic computer skills.

**Why Work for Leggat Auto Group**:

- Career Growth Potential with 12 Dealerships and 600 Employees strong
- Drug, Dental and Extended Health Benefits
- Travel, Life Insurance and AD&D
- LifeWorks Employee Assistance Program (EAP)
- Employee Recognition and Events
- Employee Pricing on Vehicle Purchases and Parts and Services
- Goodlife Membership Discounted Corporate Rate
- Free Parking
- Leggat Care Foundation, we support the communities in which we live and work
- We represent 80% of the Car Manufacturer Brands

**Additional Information**:
We do thank all applicants in advance, but only those selected for an interview will be contacted. Thank you for your interest

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