Technical Services Representative

3 weeks ago


Thunder Bay, Canada Equifax Full time

**Not a remote position.**

**Hybrid schedule**:Work-from-home Mondays/Fridays, in-office Tuesday/Wednesday/Thursday

**Pay**:45k-50k CAN

The Technical Support Representative is a critical part of the Equifax team as they are responsible for providing technical support to internal and external clients by researching and answering questions and troubleshooting problems with system configuration issues.

**What you’ll do**:

- Part of a team responsible for client implementations and technical support
- Accountable for system configuration according to client specifications
- Provide answers to internal clients by identifying problems, researching answers, and guiding client through corrective steps
- Load client data and complete integration testing
- Troubleshoot client issues related to data or system configuration
- Communicate accurate estimates for assigned tasks
- Meet or exceed project deadlines

**What experience you need**:

- 3 years of customer service experience
- Ability to analyze and improve business objectives through appropriate technology and/or process improvements
- Proficient in Microsoft Office

**What could set you apart**:

- Computer Science diploma or degree or equivalent.
- Database management experience
- Knowledge on secure file transfer protocol (SFTP)
- Understanding of file encryption
- Strong background in Microsoft Excel

We offer comprehensive compensation and healthcare packages, paid time off, and organizational growth potential through our online learning platform with guided career tracks.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.



  • Thunder Bay, Canada Best Buy Full time

    Are you passionate about working with people and technology? We are hiring immediately for a Technical Service Representative, which we call Service Agent. In this role, you will take care of our customers’ service and repair needs. No experience required, we will equip you with the skills and knowledge to confidently assist our customers. Join us and...


  • Thunder Bay, Ontario, Canada Joy Global (Canada) Ltd., a Komatsu Comp Full time

    Job Title: Technical Service Representative, Loaders - Thunder Bay, OntarioKomatsu is an indispensable partner to the construction, mining, industrial, and forestry industries that maximizes value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a...


  • Thunder Bay, Canada Best Buy Full time

    Are you passionate about working with people and technology? We are hiring immediately for a Store Technical Service Representative, which we call an In Store Service Agent 1. In this role, you will provide technical support to customers by understanding their needs and creating solutions. Join us and grow your career with our retail team as a Store...


  • Thunder Bay, Canada Central Canada IndustriesTruck & Diesel Full time

    **Central Canada Industries Group of companies is looking for a motivated Sales Agent to cover a Northern Ontario Territory!** The Technical Sales Representative will act as liaison between the company sales team and clients, providing information, service, maintenance, and repairs related to purchased equipment. **Duties/Responsibilities**: - Acts as...


  • Thunder Bay, Canada Joy Global (Canada) Ltd., a Komatsu Comp Full time

    **Job Title: Technical Service Representative, Loaders - Thunder Bay, Ontario** Komatsu is an indispensable partner to the construction, mining, industrial, and forestry industries that maximizes value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a...


  • Thunder Bay, Canada Joy Global (Canada) Ltd., a Komatsu Comp Full time

    **Job Title: Technical Service Representative, Loaders - Thunder Bay, Ontario** Komatsu is an indispensable partner to the construction, mining, industrial, and forestry industries that maximizes value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a...


  • Thunder Bay, Ontario, Canada Canadian Bearings Full time

    Français Locations Home Product & Services Bearings and Seals Chemicals and Paints Conveyor Systems and Components Industrial Mill Supply Linear Motion Lubrication Management Mechanical Power Transmission Motors, Drives and Lighting Pneumatics Safety Solutions Continuous Improvement Innovative Enterprise Solutions Intelligent Technical Solutions...


  • Thunder Bay, Canada Contro Valve Full time

    Thunder Bay based industrial automation equipment supplier serving the process industries and related consulting engineers in Northwestern Ontario is seeking the services of an **Inside Sales Representative/ Service Coordinator**. We are a leading supplier in the field of industrial valve sales, service and instrumentation with a strong focus on the sale as...


  • Thunder Bay, Canada Emco Corporation Full time

    We are currently hiring a full-time Hydronic Technical Sales Representative who will provide quotations, technical support, and literature to customers to maintain strong relationships and help meet sales targets, and participate in trade shows, training, and vendor product meetings to remain up to date on product knowledge, emerging trends, rebates, and...


  • Thunder Bay, Canada The District of Thunder Bay Social Services Administration Board Full time

    Looking for a rewarding career change? Join our team! The District of Thunder Bay Social Services Administration Board (TBDSSAB) is now hiring a Technical Services Officer**, **at Headquarters in Thunder Bay. **Closing date is March 3/23.** TBDSSAB supports people to improve their lives and become self-sufficient. We do this as the service system manager...


  • Thunder Bay, Canada Targeted Talent] Full time

    Job Description:Job Description GENERAL RESPONSIBILITIES: Reporting to the Sales Manager, the primary function of the Sales Representative is personal selling in the field to both existing and prospective customers. The Sales Representative is the direct link between the company and it’s most valuable asset – its customers. This role requires superior...


  • North Bay, Canada Best Buy Full time

    Are you passionate about working with people and technology? We are hiring immediately for a Technical Service Representative, which we call Service Agent. In this role, you will take care of our customers’ service and repair needs. No experience required, we will equip you with the skills and knowledge to confidently assist our customers. Join us and...

  • Outside Sales

    2 weeks ago


    Thunder Bay, Canada Norcan Fluid Power Full time

    Norcan is a complete hydraulic service and sales company established in 1974 and is now 8 branches throughout western Canada. We service customers in a variety of industries: Marine, Forestry, Mining, Material Handling, Original Equipment Manufacturing, Agriculture, and Production facilities. We are in a growing industry with a diverse set of skills and...

  • Outside Sales

    2 weeks ago


    Thunder Bay, Canada Norcan Fluid Power Full time

    Established in 1974, Norcan is a complete hydraulic service and sales company with 8 branches throughout Western Canada. We service customers in a variety of industries: Marine, Forestry, Mining, Material Handling, Original Equipment Manufacturing, Agriculture, and Production facilities. We are in a growing industry with a diverse set of skills and abilities...

  • Outside Sales

    1 week ago


    Thunder Bay, Canada Norcan Fluid Power Full time

    Established in 1974, Norcan is a complete hydraulic service and sales company with 8 branches throughout Western Canada. We service customers in a variety of industries: Marine, Forestry, Mining, Material Handling, Original Equipment Manufacturing, Agriculture, and Production facilities. We are in a growing industry with a diverse set of skills and abilities...


  • Thunder Bay, Canada Motion LP Full time

    Hello, it's a new day and it's time to answer the call to elevate your career and make life accessible for all. **Our purpose is to make life accessible.** Our compassion and knowledge set us apart. With kindness and expertise, we support individuals by delivering the right mobility, accessibility, personal care, and daily living solutions. We believe that...


  • Thunder Bay, Canada Independent First Nations Alliance Full time

    **Position**:Technical Services Advisor **Location**: Thunder Bay, Ontario **Position Type**: Full-time **Reporting to**: IFNA Technical Services Manager **Overview**: Join our dynamic team at IFNA Technical Services, dedicated to enhancing the quality of life for members of the IFNA community. As a Technical Services Advisor, you will play a crucial...


  • Thunder Bay, Ontario, Canada Boart Longyear Full time

    North Bay, Ontario Reqid: 15083BR Job Category: Product ManagementWe are looking for strong individuals who can promote and grow with the company once you learn our clients, products and services. Boart Longyear is hiring for a new Customer Service Representative. We are looking for recent college graduates or people with equivalent working experience in any...


  • Thunder Bay, Canada Comfort Inn Thunder Bay Full time

    GUEST SERVICE REPRESENTATIVE REPORTS TO GENERAL MANAGER THE COMPANY: Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and locations. Our company culture is built on collaboration. A nimble team...

  • Sales Representative

    2 weeks ago


    Thunder Bay, Canada True Value Auto and Equipment Sales Full time

    Overview: We are seeking a motivated and results-driven Sales Representative to join our team. As a Sales Representative, you will be responsible for promoting and selling our products or services to potential customers. This is an excellent opportunity for someone with a strong sales background and excellent communication skills. With 25 years in business,...