Bilingual Claims Representative I

2 months ago


Mississauga, Canada Intact Full time

Nos employés sont au cœur de ce que nous faisons de mieux : aider les gens, les entreprises et la société à aller de l’avant dans les bons moments et à être résilients dans les moments difficiles. En vous joignant à notre équipe, vous contribuerez à ces efforts aux côtés de gens expérimentés et passionnés.

Intégrez un milieu où vous disposerez des ressources nécessaires pour apprendre et évoluer, en plus d’être valorisés pour qui vous êtes : chez Intact, la diversité est une force. Vous pouvez compter sur nous pour vous aider à atteindre vos objectifs avec des outils, des possibilités et de la flexibilité. C’est notre promesse aux employés.

Notre formule hybride permet de maintenir un équilibre entre le télétravail et les avantages des interactions en personne.

Poursuivez votre lecture pour découvrir comment vous pouvez façonner l’avenir, réussir en équipe et évoluer avec nous.

**À propos du poste***

We’re looking for a Bilingual Claims Representative I - Claims Management Services (CMS) to join our growing team

**What you'll do here**:

- Open new claims on the phone with clients and ensure immediate handling of the situation.
- Gather versions of events from the insured and/or witnesses by interviewing them about the events.
- Determine if the claim is covered or not by analyzing the coverage required to cover the claim.
- Analyze the information obtained, make decisions that will be used to establish liability and review the assessment of damages.
- Settle the claim in a fair and reasonable manner, validate damages and complete payments.

**What you bring to the table**:

- Bilingual - French and English is required
- University degree or any combination of training and experience deemed relevant for the role
- Experience that is relevant to the position.
- Strong time management skills.
- Excellent written and verbal communication skills.
- No Canadian work experience required however must be eligible to work in Canada.

**This posting expires 04/Oct/2024 at 11:59pm EST**

**#LI-Hybrid**

**Ce que nous offrons***

En travaillant chez nous, vous aurez tous les outils pour donner le meilleur de vous-même chaque jour. Voici ce à quoi vous pouvez vous attendre en devenant un membre permanent de notre équipe:

- Un régime complet d’avantages financiers qui reconnaît vos succès
- Un régime d’achat d’actions des employés parmi les meilleurs de l’industrie, avec une cotisation de contrepartie correspondant à 50 % des actions nettes achetées
- Un régime de retraite et d’avantages sociaux flexible et complet, et un service de soins de santé virtuels
- Des aménagements de travail flexibles
- La possibilité d'acheter jusqu'à cinq jours de congé supplémentaires chaque année
- Un compte de dépenses mieux-être pour favoriser un mode de vie sain et actif
- Un accès à des outils et à des ressources qui vous aident à rester en santé physiquement et mentalement, à accueillir le changement et à communiquer avec vos collègues
- Un écosystème d’apprentissage dynamique en milieu de travail, offrant des parcours d’apprentissage, du contenu interactif en ligne et des programmes inspirants
- Des réseaux inclusifs dirigés par des employés pour informer, inspirer, faire entendre, établir des relations et offrir des occasions de perfectionnement
- Des dirigeants et des collègues inspirants qui vous soutiennent et contribuent à votre développement
- Un programme d’action communautaire, car ce qui vous tient à cœur fait partie de ce qui vous rend unique et la façon dont vous redonner à la collectivité doit l'être tout autant

**Égalité d'accès à l'emploi***

Chez Intact, nous valorisons la diversité et créons un milieu de travail inclusif et accessible où tous se sentent appréciés, respectés et écoutés.

Si nous pouvons rendre le processus de recrutement plus accessible pour vous, n’hésitez pas à nous le dire quand nous vous ferons part d’une possibilité d’emploi. Nous travaillerons avec vous pour répondre à vos besoins.

**Si vous travaillez pour Intact ou belairdirect, veuillez postuler au moyen de Contact Pour vous.



  • Mississauga, Ontario, Canada Intact Full time

    Seeking a Bilingual Claims Representative I to handle claims on the phone, gather information, and settle claims in a fair and reasonable manner.This role requires a strong ability to manage time, communicate effectively, and analyze information to determine liability and damages.Key responsibilities include opening new claims, interviewing insured and...


  • Mississauga, Ontario, Canada Intact Full time

    We are seeking a Bilingual Claims Representative I - Claims Management Services to handle claims, gather information, and make decisions to settle claims fairly and reasonably. Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you're bringing...


  • Mississauga, Ontario, Canada Intact Full time

    About the RoleWe're seeking a highly skilled Bilingual Claims Representative I to join our Claims Management Services team. As a key member of our team, you will be responsible for handling claims on the phone, gathering information from clients and witnesses, and determining coverage and liability.Key Responsibilities:Open new claims and ensure immediate...


  • Mississauga, Ontario, Canada Intact Full time

    About the RoleWe're seeking a highly skilled Bilingual Claims Representative I to join our Claims Management Services team. As a key member of our team, you will be responsible for handling claims on the phone, gathering information from clients and witnesses, and determining coverage and liability.Key Responsibilities:Open new claims and ensure immediate...


  • Mississauga, Ontario, Canada Intact Full time

    We're seeking a highly skilled Bilingual Claims Representative I - Claims Management Services to join our team. As a key member of our Claims Management Services team, you will be responsible for handling claims on the phone with clients, gathering information, and making decisions to establish liability and review damages.Key Responsibilities:Open new...


  • Mississauga, Ontario, Canada Intact Full time

    We're seeking a highly skilled Bilingual Claims Representative I - Claims Management Services to join our team. As a key member of our Claims Management Services team, you will be responsible for handling claims on the phone with clients, gathering information, and making decisions to establish liability and review damages.Key Responsibilities:Open new...


  • Mississauga, Canada Intact Full time

    Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are - here, diversity is a strength. You...


  • Mississauga, Ontario, Canada Xpera Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Claims Service Representative to join our team. As a Bilingual Claims Service Representative, you will be responsible for providing immediate and customer-focused assistance to policyholders who are calling to report insurance claims.Key ResponsibilitiesDocument initial loss details and...


  • Mississauga, Ontario, Canada Xpera Full time

    Job SummaryAs a Bilingual Claims Service Representative, you will provide front-line quality customer service and play a crucial role in the claims creation process. You will be responsible for triaging new losses, engaging designated resources, and responding to defined categories of high-profile, complex claims nationally.Key ResponsibilitiesField and...


  • Mississauga, Ontario, Canada Xpera Full time

    Job SummaryAs a Bilingual Claims Service Representative, you will provide exceptional customer service and play a crucial role in the claims creation process. Your responsibilities will include fielding and entering new claims reports, triaging new claim notices, and identifying the immediate needs and requirements of incoming new losses.Key...


  • Mississauga, Ontario, Canada Xpera Full time

    Job SummaryWe are seeking a highly skilled and bilingual Claims Service Representative to join our team. As a key member of our claims creation process, you will provide exceptional customer service and play a critical role in responding to new claim reports received via email, fax, and telephone.Key ResponsibilitiesField and enter new claims reports...


  • Mississauga, Ontario, Canada Xpera Full time

    Job SummaryWe are seeking a highly skilled and bilingual Claims Service Representative to join our team. As a key member of our claims creation process, you will provide exceptional customer service and play a critical role in responding to new claim reports received via email, fax, and telephone.Key ResponsibilitiesField and enter new claims reports...


  • Mississauga, Ontario, Canada Xpera Full time

    Job SummaryWe are seeking a highly skilled and bilingual Claims Service Representative to join our team. As a key member of our claims creation process, you will provide exceptional customer service and play a critical role in responding to new claim reports received via email, fax, and telephone.Key ResponsibilitiesField and enter new claims reports...


  • Mississauga, Ontario, Canada Xpera Full time

    Job SummaryWe are seeking a highly skilled and bilingual Claims Service Representative to join our team. As a key member of our claims creation process, you will provide exceptional customer service and play a critical role in responding to new claim reports received via email, fax, and telephone.Key ResponsibilitiesField and enter new claims reports...


  • Mississauga, Ontario, Canada Xpera Full time

    Job SummaryXpera is seeking a highly skilled Bilingual Claims Service Representative to join our team. As a Claims Service Representative, you will be responsible for providing exceptional customer service to policyholders who are calling to report insurance claims.Key ResponsibilitiesProvide immediate and customer-focused assistance to policyholdersDocument...


  • Mississauga, Ontario, Canada Intact Financial Corporation Full time

    We're looking for a Claims Representative I to join our team at Intact Financial Corporation. As a Claims Representative I, you will play a crucial role in assisting our customers who have suffered minor injuries as a result of a motor vehicle accident.Our primary focus is to ensure a seamless and positive customer journey throughout the claims process. To...


  • Mississauga, Canada ClaimsPro LP Full time

    Company: ClaimsPro LP Bilingual Claims Service Representative - Full-time, Remote (Mississauga, Ontario) - Job Description - Role Summary: - The Bilingual Claims Service Representative will provide immediate and customer-focused assistance to policyholders who are calling to report insurance claims. They will document initial loss details and activities to...


  • Mississauga, Canada ClaimsPro LP Full time

    Company: ClaimsPro LP Bilingual Claims Service Representative - Full-time, Remote (Mississauga, Ontario) Role Summary: The Bilingual Claims Service Representative will provide immediate and customer-focused assistance to policyholders who are calling to report insurance claims. They will document initial loss details and activities to ensure that callers...


  • Mississauga, Canada Intact Financial Corporation Full time

    JOB DESCRIPTION Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are– here, diversity is...


  • Mississauga, Ontario, Canada Xpera Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Claims Service Representative to join our team. As a key member of our claims team, you will be responsible for providing immediate and personalized assistance to policyholders who are calling to report insurance claims.Key ResponsibilitiesDocument initial loss details and activities to ensure...