Store Technical Service Representative

3 weeks ago

Milton, Canada Best Buy Full time

As Canada's fastest-growing specialty retailer of consumer electronics, Best Buy ensures it offers one of the best work environments in the country. Employee experience is at the heart of everything we do. We take a holistic approach to how we recognize and reward hard work and achievements. True to our vision of unleashing the power of our people, we encourage our employees to learn, grow and advance within our organization.

As an In-Store Service Agent, you will strive to create an amazing customer experience by understanding the customer's needs, inspiring them to see what's possible with the latest technology, identifying and creating complete solutions according to their needs and lifestyle, and retrieving all the necessary products and services for them.

Maximize long term relationships with our customers through the implementation of Best Buy Programs, ensure that we are "amazing" when responding to customer concerns, that we escalate issues to management when it is required, and that we make contact with every customer.

Ensure that you are consistently learning and developing your skills through the participation in company training programs, that you are maintaining current knowledge of the latest technology products and industry trends, and that you contribute to the sharing of knowledge and expertise within the store sales team when required.

Achieve company targets and standards on key areas of performance, ensure that we are complying with all Health and Safety standards, and that you are "continuously improving" your contribution to teams performance.
- Continuously learning and developing their own skills
- Contributing in a positive, inclusive way within a team environment
- Enjoys developing rapport with others and has “amazing” communication skills

We believe we have the unique opportunity to help customers enrich their lives and pursue their passions with the help of technology.

1195 Maple Avenue, Milton, ON L9T 0A5

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