Lead, Change Management Education and Methodology

5 months ago

Victoria, Canada Island Health Full time

**Job Description**:
In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health) patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Manager, Lead, Change Management Education and Methodology leads a strategic and innovative approach for developing organizational change management competency and capability. The program includes several functions that support individuals to increase their skills and applied practice of change management. Education and Methodology functions include delivering formal training programs, leading communities of practice, developing change management practice resources, tools, and templates, and providing coaching and consultation services on change management methodology.

Your primary responsibility will be to develop, lead, and facilitate all functions of the change management education and methodology program. This includes planning and delivering roles-based training for people at all levels, including executive sponsors, change leaders, change practitioners, and project team members. The Lead will also be responsible for regular measurement and evaluation of the impact of the education program, and for ongoing continuous improvement.

Occasional travel to lead in-person training on Vancouver Island is a requirement of this position. Transportation arrangements must meet the operational requirements of the Island Health in accordance with the service assignment and may require the use of a personal vehicle.

**QUALIFICATIONS**:
**Education, Training And Experience**:
A level of education, training and experience equivalent to a Master's degree in Organizational Development, Organizational Change, Business Administration, or other related field. Prosci Certification(s) and/or minimum five (5) years' recent, progressive experience in change management, organizational development, human resources and training and development of staff; or an equivalent combination of education, training, and experience.

Valid BC Driver's License.

**Skills And Abilities**:

- A solid understanding of how people go through a change and the change process.
- A demonstrated understanding of adult learning principles and best practices in education and training.
- Experience teaching change management concepts to a variety of adult learners.
- Experience with large-scale organizational change efforts.
- Ability to clearly articulate messages to a variety of audiences.
- Exceptional communication skills, both written and verbal.
- Excellent active listening skills.
- Ability to establish and maintain strong relationships.
- Flexible and adaptable; able to work in ambiguous situations.
- Resilient and tenacious with a propensity to persevere.
- Forward-looking with a holistic and innovative approach.
- Organized with a natural inclination for planning strategy and tactics.
- Problem solving and root cause identification skills.
- Able to work effectively at all levels in an organization.
- Must be a team player and able to work collaboratively with and through others.
- Acute business acumen and understanding of organizational issues and challenges.
- Familiarity with project management approaches, tools and phases of the project lifecycle.
- Demonstrated competencies in Microsoft Office tools including Office Suite, MS Teams, and Office365. Ability to learn and use modern online collaboration tools such as Mural, Jira, and Confluence.
- Physical ability to perform the duties of the position.

**Job Requirements**:

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