Manager, Strategic Continuous Quality Improvement

6 months ago

Victoria, Canada Island Health Full time

**Job Description**:
In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health), patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

**QUALIFICATIONS**:
**Education, Training And Experience**:
A level of education, training and experience equivalent to a Master's degree with either a focus on clinical practice with a health care discipline and/or emphasis on Adult Education or Business Administration, and five (5) years' recent related work experience in continuous improvement thinking, policy development, program planning, development and evaluation, including in progressive leadership roles.

**Skills And Abilities**:

- Expertly understands and applies continuous quality improvement methodologies such as Lean Production methodology, concepts, and principles.
- Demonstrated change management experience in a highly unionized and complex system.
- Proven track record with leading process redesign/workflow analysis.
- Subject matter expert in strategic continuous quality improvement.
- Ability to establish and maintain good working relationships with others and manage conflict effectively to successfully coordinate the work.
- Strong work and professional ethics.
- Demonstrated ability to bring together multiple stakeholders and effectively manage diverse and sometimes competing interests.
- Demonstrated analytical problem solving to develop strategic, progressive, creative, and innovative enterprise-wide solutions.
- Demonstrated leadership skills, including leading people with integrity and trust, building a team environment, communicating clearly, fostering potential, leading with vision, inspiring and engaging others, promoting innovation, managing resources, and showing situational awareness.
- Demonstrated project management skills.
- Demonstrated ability to create and execute strategic plans and to organize and prioritize work.
- Demonstrated ability to learn new skills, and commitment to on-going professional development to supplement core business knowledge in relevant topic areas through academic and informal channels.
- Superior oral and written communication skills to present and prepare concise analyses, reports and recommendations to multidisciplinary audiences, and consult individuals internal to the organization.
- Ability to adapt and remain flexible in order to meet changing priorities and resource constraints.

**Job Requirements**:

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