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Account Manager

2 months ago

Vancouver, Canada Synic Software Inc. Full time

**Responsibilities**:

- Primary point of contact for clients, in charge of client retention and growth
- Actively expanding new channels of business and services
- Forming creative strategies and providing quotes
- Contract negotiation and drafting
- Develop workback schedules and identify key milestones for clients and team members
- Lead briefings and client presentations and support in creating client presentations, ensuring they are on brief and on brand.
- Manage day-to-day operational aspects of projects and allocate resources accordingly.
- Tracking project status and ensuring roadblocks to completion are mitigated or

escalated.
- Ensuring that all budgetary objectives are met, making adjustments as needed
- Identify issues, propose resolutions, and brief to production team
- Designing, documenting, and maintaining project management systems

**Required Qualifications**:

- Fluent in Mandarin is a must
- 2-4 years experience managing a variety of digital project types: site builds, content management systems and marketing campaigns.
- Strong understanding of how to manage and control project scope, schedule, budget, resource management/reporting and change management, project roadmap development, and revenue forecasting
- An understanding of Client needs and Client Service requirements.
- Experience in team management and client communications
- Organizational skills with strong attention to detail
- Excellent communication skills and responsive to feedback
- Strong leadership and decision-making skills to facilitate effective task and resource management
- Demonstrated communication, presentation, management, facilitation, and negotiation skills
- A solutions-oriented mindset with the ability to lead by example
- The ability to stay focused on driving goals, even in high-pressure situations
- Creative thinking and problem-solving skills

**Job Type: Part-time**

**Schedule**:

- Day shift
- Hybrid Work
- Monday to Friday

**Job Type**: Part-time

**Salary**: $24.00-$26.45 per hour

Expected hours: No less than 20 per week

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Flexible schedule
- On-site gym

Schedule:

- Day shift
- Monday to Friday

**Language**:

- Mandarin (preferred)

Work Location: In person

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