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Client Service

5 months ago

Greater Sudbury, Canada La Renaissance Ltd Full time

**La Renaissance is the leading provider of spa and beauty services in the Sudbury market, serving our clients from two locations for 20 years.**

**We have an immediate opening for a skilled and reliable Client Service / Front Desk Coordinator. We are open to both full-time and part-time.**

**Duties will include**:

- Answer and direct all the incoming phone calls in a prompt, professional and courteous manner.
- Be able to accurately book, confirm, reschedule and move appointments to clients’ needs using the Spa software.
- Be able to describe in detail our services and to answer any questions to our guest satisfaction.
- Process all financial transactions - cash, credit, debit and gift cards.
- Assist clients with retail sales & professional product purchases.
- Liaise with the spa staff to ensure all services with customers have been provided
- Oversee office and spa supplies inventory.
- Maintain front reception area, including cleaning.
- Other administrative tasks as assigned.

**Required skills and abilities**:

- High school diploma or equivalent..
- Experience and/or training in customer service.
- Professional phone manner.
- Excellent Multitasking and Organizational Skills.
- Friendly, outgoing and confident personality.
- Must be able to take verbal instructions and work with mínimal supervision.
- Excellent computer skills.
- Able to work some evenings (until 7pm) and Saturdays. Business is open Tuesday to Saturday and closed on Sundays and Mondays
- Experience within the spa / beauty / salon/ or retail industries

You'll be part of an enthusiastic and energetic team that offers room for growth and personal development.

We thank all applicants for their interest in La Renaissance Day Spa; however only those selected for further consideration will be contacted

**Job Types**: Full-time, Part-time

**Salary**: $16.00-$20.00 per hour

Schedule:

- 8 hour shift
- Monday to Friday
- Weekend availability