Client Service Clerk

4 months ago

Greater Sudbury, Canada City of Greater Sudbury Full time

**Section**: Children's Services
**Division**: Children and Social Services
**Department**: Community Development
**Initial Reporting Location**: 199 Larch Street

**Job Status**: Limited position
**Estimated Probable Duration**: Seven (7) months (may be extended)

**Affiliation**:Inside Unit
**Hours of Work**: 70 hours bi-weekly
**Shift Work Required**: No
**Range of Pay**: Group 4 $25.53 to $29.16 per hour

**The start date will follow the selection process.**

**Characteristic Duties**: Under the general supervision of the Co-ordinator of Quality and Early Years Programs.
- Direct clients and customers to employees of Children’s Services or to other sections in the Division, or CGS services and/or to appropriate community agencies as required.
- Assist clients with the self-directed on-line registry of the Centralized Wait List System, to find child care programs that will meet their needs; ensure data is entered correctly into the on-line registry; propose options and provide direction regarding the next steps to follow in order to find appropriate child care.
- Reconcile provincial and municipal accounting systems to provide audit trails supporting the accuracy and validity of the subsidy claims with their assigned caseload.
- Monitor claims receivables and record Provincial subsidies and attendance records through Ontario Child Care Service Management (OCCSM) database system, taking appropriate action when issues arise (e.g. contact Case Manager/Centre, send ineligible letter, etc.).
- Maintain child-care client files for ongoing subsidy and update on a timely basis to ensure that all records are up to date and align to Accounts Receivable policies (e.g. overpayments, repayment plans, initiate appeals process, etc.).
- Maintain and approve entries to the EarlyON Child and Family Centre calendar.
- Enter information and update statistical data; (e.g. full fee parent data, scheduled appointments). Maintain and compile monthly, quarterly and yearly customer service statistics using manual and automated systems.
- Enter information and maintain lists of agency attendance at workshops and professional development using appropriate software.
- Review staff availability and schedule appointments. Complete required preliminary documentation (e.g. referrals, including hard copy and electronic forms); input information into database.
- Receive and process client changes by accessing on-line child care management databases to edit clients’ financial and personal information.
- Receive, sort, distribute and send communications and mail.
- Provide clerical support; prepare, transcribe and type memos, minutes, reports or routine correspondence.
- Produce correspondence and reports using appropriate templates and software.
- Maintain client and other file systems and review records for retention or disposal.
- Maintain the accuracy of child care program and child care user information within the child care registry and enter child care license renewal information.
- Organize, maintain, and keep inventory of stock forms and other office supplies and booking of meeting rooms and public spaces as assigned.
- Maintain, monitor and respond to resident inquiries on the CGS Children Services website and social media accounts.
- Develop and maintain a thorough working knowledge of CGS's Safety Manual and the applicable Provincial Legislation listed therein.
- Perform other related duties as required.

**Qualifications**:

- Successful completion of Secondary School (Grade XII) Education.
- Minimum two (2) years of related experience, preferably in the social or human services field.
- Knowledge of Child Care services and related services in the community.
- Highly competent in typing and use of mechanical recorders.
- Demonstrate interpersonal skills in dealing with clients, the general public, employers and community agencies in a courteous and effective manner.
- Excellent interpersonal and communications skills.
- Excellent analytical skills to determine the urgency and nature of the enquiries and responding by directing or forwarding the enquiry to the appropriate person.
- Excellent use of English both verbally and in writing is required.
- French verbal and written skills an asset.
- Satisfactory health, attendance and former employment history.

**How To Apply**:
We must receive your resume before 11:59 p.m. on Tuesday, September 17, 2024. For those providing a French language resume, please also include an English version.
- Ensure you attached a cover letter and resume. Acceptable file types are:

.doc
- .docx
- .txt
- .pdf
- .rtf

All applicants are thanked for their interest in this position. Only those selected for an interview will be contacted. If contacted, and you require a disability related accommodation in order to participate in the recruitment process you must advise the Hiring Manager.

**Live outside Canada or new to Canada?**
The City of Greater Sudbury is dedicated to maintaining a fair, inclusi

  • Clerk's Services Assistant

    3 months ago

    Greater Sudbury, Canada City of Greater Sudbury Full time

    **Section**: Clerk's Services **Division**: Legal and Clerk's Services **Department**: Corporate Services **Initial Reporting Location**: Tom Davies Square **Job Status**: Limited Position **Estimated Probable Duration**: Up to Two (2) Years **Affiliation**: Inside Unit **Hours of Work**: 70 hours bi-weekly **Shift Work Required**: Availability to...

  • Corporate Law Clerk

    7 months ago

    Greater Sudbury, Canada MLA Law Full time

    MLA Law has an immediate opening for a Corporate Law Clerk with strong technical, interpersonal and communication skills. - Providing independent professional support services; - Preparing and drafting various corporate documents, including those relating to: - Incorporations and dissolutions; - Amalgamations; - Amendments and changes; and - Annual and...

  • Family Law Clerk

    8 months ago

    Greater Sudbury, Canada Conroy Scott Full time

    **Family Law Clerk** - Conroy Scott LLP_ is seeking a full time, confident, organized, motivated and self-starting Family Law Assistant/Clerk in our family law department. Key Responsibilities include: - Managing lawyer calendars and scheduling meetings between lawyers and clients - Filing appropriate documents at the courthouse - Organizing and...

  • Accounts Receivable and Payable Clerk

    7 hours ago

    Greater Sudbury, Canada BESTECH Full time

    Join Our Team BESTECH is an innovative multi-disciplinary engineering services firm that partners with clients to deliver results that exceed expectations. To us, partnership means we engage in relationships with our clients, our community, and our team. Founded in 1995, BESTECH works with many of the largest mining clients in the world achieving success...

  • Corporate Law Clerk

    6 months ago

    Greater Sudbury, Canada Baker Tilly Canada Full time

    **Corporate Law Clerk** **Sudbury, Ontario, Canada**: Current Opportunities **Who are we?** Baker Tilly SNT is a locally owned full-service CPA firm in Northern Ontario with offices in Sudbury, Timmins, North Bay and Sturgeon Falls. We are uniquely structured to provide you with local partner leadership and accountability supported by both national and...

  • Real Estate Law Clerk

    7 months ago

    Greater Sudbury, Canada MLA Law Full time

    Providing independent professional support services; - Preparing and drafting various documentation related to residential real estate acquisitions, dispositions and financings; - Conducting and reviewing title and off-title searches and related due diligence; - Assisting with preparation of reporting letters in respect of transactions; - Assisting the other...

  • Store Clerk

    7 hours ago

    Greater Sudbury, Canada Covalin Electrical Supply Full time

    **Covalin Electrical Supply** is seeking a Store Clerk who can participate in sales and transactions on the floor and provide customers with the best possible service during every interaction. **Store Clerk responsibilities and duties** - Greet customers when they walk through the door and ask if they need assistance - Operate the cash register and provide...

  • Ward Clerk

    7 months ago

    Greater Sudbury, Canada Health Sciences North Full time

    **Ward Clerk**: Competition # 3879 Job Title Ward Clerk Department Orthopedics/Neurosurgery Status Permanent Work Type Part-time Affiliation CUPE Clerical Shift Assignment Days and evenings Bilingualism Required Yes Police Check Requirement N/A Site RLHC-CUPE Clerical Salary Information 27.15 to 28.54 Application Closing Date Posted...

  • Ward Clerk

    3 months ago

    Greater Sudbury, Canada Health Sciences North Full time

    **Ward Clerk**: Competition # 6320 Job Title Ward Clerk Department Surgical Day Care & Short Stay Unit Status Permanent Work Type Full-time Affiliation CUPE Clerical Shift Assignment Days and evenings Bilingualism Required Yes Police Check Requirement N/A Site RLHC-CUPE Clerical Salary Information 27.96 to 29.40 Application Closing...

  • Ward Clerk

    3 weeks ago

    Greater Sudbury, Canada Health Sciences North Full time

    **Ward Clerk**: Competition # 6895 Job Title Ward Clerk Department Endoscopy Minor Procedures Status Permanent Work Type Part-time Affiliation CUPE Clerical Shift Assignment Days Bilingualism Required Yes Police Check Requirement N/A Site RLHC-CUPE Clerical Salary Information 28.80 to 30.28 Application Closing Date December 18,...

  • Ward Clerk

    1 month ago

    Greater Sudbury, Canada Health Sciences North Full time

    **Ward Clerk**: Competition # 6855 Job Title Ward Clerk Department Respiratory Care Unit Status Permanent Work Type Part-time Affiliation CUPE Clerical Shift Assignment Extended tours - days/nights Bilingualism Required Yes Police Check Requirement N/A Site RLHC-CUPE Clerical Salary Information $28.80 - $30.28 / hour Application Closing...

  • Ward Clerk

    1 month ago

    Greater Sudbury, Canada Health Sciences North Full time

    **Ward Clerk**: Competition # 6912 Job Title Ward Clerk Department Surgical Day Care & Short Stay Unit Status Permanent Work Type Full-time Affiliation CUPE Clerical Shift Assignment Days and evenings Bilingualism Required Yes Police Check Requirement N/A Site RLHC-CUPE Clerical Salary Information 28.80 to 30.28 Application Closing...

  • Ward Clerk

    4 weeks ago

    Greater Sudbury, Canada Health Sciences North Full time

    **Ward Clerk**: Competition # 6960 Job Title Ward Clerk Department Acute Inpatient Psychiatry Status Permanent Work Type Full-time Affiliation CUPE Clerical Shift Assignment Days and evenings Bilingualism Required Yes Police Check Requirement Vulnerable Sector Check Site RLHC-CUPE Clerical Salary Information 28.80 to 30.28 Application...

  • Ward Clerk

    2 months ago

    Greater Sudbury, Canada Health Sciences North Full time

    **Ward Clerk**: Competition # 6783 Job Title Ward Clerk Department Acute Inpatient Psychiatry Status Permanent Work Type Part-time Affiliation CUPE Clerical Shift Assignment Days and evenings Bilingualism Required Yes Police Check Requirement Vulnerable Sector Check Site RLHC-CUPE Clerical Salary Information 28.80 to 30.28 Application...

  • Support Clerk

    1 month ago

    Greater Sudbury, Canada Sudbury Catholic District School Board Full time

    Support Clerk - Information Management Services The Sudbury Catholic District School Board is located in Northeastern Ontario and serves approximately 6,800 students in 17 schools located in Greater Sudbury, as well as in Killarney. Our School Board is host to and celebrates diverse cultures and is comprised of dedicated staff committed to high quality...

  • Temporary - Corporate Law Clerk

    6 months ago

    Greater Sudbury, Canada Baker Tilly Canada Full time

    **Temporary - Corporate Law Clerk** **Sudbury, Ontario, Canada**: Current Opportunities **Who are we?** Baker Tilly SNT is a locally owned full-service CPA firm in Northern Ontario with offices in Sudbury, Timmins, North Bay and Sturgeon Falls. We are uniquely structured to provide you with local partner leadership and accountability supported by both...

  • Scheduling Clerk

    7 months ago

    Greater Sudbury, Canada Health Sciences North Full time

    **Scheduling Clerk**: Competition # 4466 Job Title Scheduling Clerk Department Acute Inpatient Psychiatry Status Permanent Work Type Part-time Affiliation CUPE Clerical Shift Assignment Days Bilingualism Required No Police Check Requirement Vulnerable Sector Check Site RLHC-CUPE Clerical Salary Information $24.75-$26.16 Application...

  • Legal Assistant/law Clerk

    6 months ago

    Greater Sudbury, Canada Amanda Berloni Professional Corporation Full time

    Amanda Berloni Professional Corporation is currently seeking a highly skilled and motivated individual to join our team as a Real Estate Legal Assistant/Law Clerk. **Responsibilities**: - Coordinate and manage real estate transactions, including purchases, sales, refinances, and various transfers. - Review and analyze title searches, surveys, and other due...

  • Accounts Receivable and Payable Clerk

    7 hours ago

    Greater Sudbury, Canada Bestech Full time

    Learn More About BESTECH The Accounts Receivable and Payable Clerk, under the direction of the Assistant Financial Controller, will be responsible for maintaining accurate and timely processing of AR and AP processes, delivering highly professional and top-quality support to our clients, vendors, and internal teams. **Your Opportunity**: - Full cycle...

  • Customer Service Representative

    7 months ago

    Greater Sudbury, Canada Roberts Electrical Inc. Full time

    Our company is looking for a Customer Service Representative to be responsible for handling clerical tasks in our office. You will be handling incoming phone calls and other communications, greeting clients and visitors, as well as managing files, updating paperwork and other documents, and performing other general office clerk duties and...