Field Service Technician

3 weeks ago

Calgary, Canada Solenis Full time

Solenis is a leading global producer of specialty chemicals focused on delivering sustainable solutions for water-intensive industries, including consumer, industrial, institutional, food and beverage, and pool and spa water markets. Owned by Platinum Equity, the company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, and cleaners and disinfectants, as well as state-of-the-art monitoring and control systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments.

**Summary**:
The Territory Account Specialist is a diverse position that will be responsible for managing a territory of assigned accounts and focus on food safety and sanitation audits, chemical training, dispenser installation, and maintenance in regional and national retail accounts. This role provides training to customer’s associates in the use of products, systems, and sanitation procedures. The role is required to be able to provide recommendations for appropriate sanitation or food safety corrective action(s) to maintain a high level of cleanliness and/or food safety. The TAS will be responsible for maintaining the Company’s high quality of sales and service to all customers. Response to customer service calls is also required.

**What You'll Do**:

- Manage a designated territory, conducting food safety and sanitation audits and servicing chemical dispensing equipment, including ware wash platforms.
- Train customer associates on the proper use of products, systems, and food safety sanitation procedures to ensure compliance and efficiency.
- Drive sales by providing inventory assessments and solution-oriented service recommendations during customer visits.
- Install, maintain, and ensure the proper functioning of chemical dispensing equipment.
- Identify sanitation violations and recommend corrective actions to maintain high cleanliness standards, communicating significant issues to the customer’s Quality Assurance team or relevant management.
- Develop and maintain strong relationships with customers to ensure satisfaction and long-term partnerships.
- Ensure the cleanliness, safeguarding, and maintenance of assigned equipment, vehicle, and all company property; perform internal reporting and administrative duties as required.

**What You'll Bring**:

- High school diploma or equivalent
- 2+ years of Experience in food safety or sanitation
- Valid Driver’s License
- Ability to travel 50% (minimum overnight travel is required)
- Ability to lift up to 50 pounds.
- NEHA -CP-FS certification or become certified within one year of employment; RS, REHS, CP-FS, NRFSP registered preferred (or to will earn within the first 12 months of employment)
- Demonstrated ability to work cross functionally to achieve company goals.
- Professional attitude, good organizational skills, and self-motivated/directed.
- Excellent time management, communication, decision making, and human relation skills.

**Preferably You'll Have**:

- Bachelor's degree in environmental health, Environmental Science, Biology, Life Sciences or Food Science is strongly preferred.
- 2+ years of installation, maintenance and repair of ware wash chemical dispensing equipment

**Perks**

As a full-time employee of Diversey - A Solenis Company, you will be eligible to enroll in our robust benefits package on your first day which includes but is not limited to, the following:

- Medical, dental, vision coverage
- 401k (w/ employer match up to 4%)
- 15 paid vacation days (prorated based on start date)
- Paid holidays annually (prorated based on start date)
- 3 floating holidays (prorated based on start date)
- Eligible to accrue separate sick time (prorated based on start date)

Diversey is now part of Solenis As one company, we benefit from a broader global footprint, our customers have access to a diverse range of products and our people gain more opportunities to develop and grow.
- At Solenis, we understand that our greatest asset is our people. That is why we offer competitive compensation, comprehensive benefits which include medical, dental, vision & 401K, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, whether in the lab or the field, consider joining our team._
- Solenis is proud to be an Equal Opportunity Affirmative Action Employer, including Minorities / Women/ Veterans / Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability._

**Benefits**:

- Dental care
- Flexible schedule
- Paid time off
- Vision care

Schedule:

- Monday to Fr

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