Field Service Technician I

4 weeks ago

Calgary, Canada Light & Wonder Full time

Gaming:
Welcome to the world of land-based gaming. Light & Wonder’s gaming team builds cutting-edge technology, products, and content for the most iconic casinos and operators across the globe.

Position Summary

Light & Wonder's (LNW) Field Service Technician will be responsible for maintaining standards set for lease products and project rollout as it pertains to Western Canada customers. As part of the Alberta Field Service team, this individual will be primary assigned as a Warehouse Technician, however will also be required to support our Field Service projects and initiatives.

Duties & Responsibilities- Perform daily Preventive Maintenance on assigned LNW owned equipment at designated Casino location(s). Upon completion of task, tech will address any outstanding open service tickets on-site or in close proximity before end of shift.- Work with customer and LNW teams to install new product, issue upgrades/mods, conversions, removals/re-locations and report back to supervisor on progress.- Work in conjunction with other Warehouse Technicians on shipping/receiving, warehouse operations, inventory management and safety standards- Co-ordinate prep, regulatory and quality standards on all LNW product. This will include validation of parts, building of kits, running slot machines through production line and testing of new devices prior to field deployment.- Preparation, assembly and testing of slots, card shufflers, chippers and other casino equipment under supervision of technical staff.- Dis-assembly and scrap of gaming devices as per local recycling requirements.- Stays current with all Service and Technical Bulletins.- Proactively identify information to bolster product knowledge prior to new deployments and maintain current knowledge to support active products.- Ability to provide remote troubleshooting support to customer and LNW technicians across Canada.- Ability to demonstrate positive customer service to internal and external customers, in person and via phone- Ability to train both technical and non-technical staff on new products.- Verify and set all game options and parameters in accordance with customer and LNW's specifications- Stay current with all LNW Field Advisories and eLearning.- Adhere to LNW's Field Service established standards, policies, and procedures- Follow LNW's safety procedures (vehicle safety, loading games, ladder use, and electricity).- Review customer issues with management, and technical lead as they arise.

**Qualifications**:
- Technical Diploma from a recognized postsecondary institution or applicable experience will be considered.-
- CompTIA A+ Certification, or applicable experience.- Thorough understanding of network communication and troubleshooting.- Thorough knowledge of PC operation, and security risks relating to PC operation.- Must have a clean driving record.- Must have a valid visa to work in Canada.

Skills & Abilities- Basic understanding of slot and card game processes.- Ability to work or take lead in a team environment.- Must be able to lift up to 50 pounds and move equipment ranging from 50-300 pounds with provided transport trucks.- Good troubleshooting & problem solving skills.- Microsoft Office skills (Outlook, Word, Excel, and Power Point).- Strong customer service skills.- Strong verbal and written communications skills in order to explain technical information to non-technical audiences and provide phone technical support to customers.- Ability to work independently and unsupervised to conduct daily work assignments.- Able to work in a fast paced and progressively changing environment.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend, use hands, operate a computer, and have specific vision abilities to include close and distance vision, and ability to adjust focus working with computer and business equipment.

Work Conditions

Light & Wonder, Inc. and its affiliates (collectively, “LNW”) are engaged in highly regulated gaming and lottery businesses. As a result, certain LNW employees may, among other things, be required to obtain a gaming or other license(s), undergo background investigations or security checks, or meet certain standards dictated by law, regulation or contracts. In order to ensure LNW complies with its regulatory and contractual commitments, as a condition to hiring and continuing to employ its employees, LNW requires all of its employees to meet those requirements that are necessary to fulfill their individual roles. As a prerequisite to employment with LNW (to the extent permitted by law), you shall be asked to consent to LNW conducting a due diligence/background investigation on

  • Level I

    2 weeks ago

    Calgary, Canada Insight Analytical Solutions Inc. Full time

    Level I - Analyzer Technician Our growing company is currently looking to hire Level I - Analyzer Technicians to join the Insight Analytical Solutions Service Team based out of Calgary! At IAS, we understand that our employees are the biggest asset in our success, and we take great pride in selecting employees who are team orientated, driven and eager to...

  • Field Service Technician I

    2 weeks ago

    Calgary, Alberta, Canada Hach Full time

    At Hach, we ensure water quality for people around the world, and every associate plays a vital role in that mission. Our founding vision is to make water analysis better—faster, simpler, greener and more informative. We accomplish this through teamwork, customer partnerships, passionate experts, and reliable, easy-to-use solutions.As part of our team,...

  • Field Service Technician I

    2 weeks ago

    Calgary, Alberta, Canada Light & Wonder Full time

    Gaming:Welcome to the world of land-based gaming. Light & Wonder's gaming team builds cutting-edge technology, products, and content for the most iconic casinos and operators across the globe.Position SummaryLight & Wonder's (LNW) Field Service Technician will be responsible for maintaining standards set for lease products and project rollout as it pertains...

  • Switchgear Field Service Technician

    1 month ago

    Calgary, Canada Vertiv Full time

    POSITION SUMMARY A Field Technician is responsible for assisting in start-up commissioning, integration, emergency service and troubleshooting of Vertiv electrical switchgear 480VAC/15KVAC, including PDU, ATS, PDC, circuit breakers, protective relays, plc, meters and other automated devices as well as mechanical repairs and modifications. The FT is...

  • Field Service Technician I

    4 weeks ago

    Calgary, Canada Hach Full time

    At **Hach**, we ensure water quality for people around the world, and every associate plays a vital role in that mission. Our founding vision is to make water analysis better—faster, simpler, greener and more informative. We accomplish this through teamwork, customer partnerships, passionate experts, and reliable, easy-to-use solutions. As part of our...

  • Ophthalmic Technician I

    4 weeks ago

    Calgary, Canada Alberta Health Services Full time

    **Your Opportunity**: The Rockyview General Hospital Eye Clinic is a dynamic, high-volume ambulatory clinic caring for over 33,000 patients per year. The Eye Clinic offers a variety of ophthalmic sub-specialties including oncology, glaucoma, retina, low vision, comprehensive, neuro-ophthalmology, adult strabismus, as well as an urgent eye clinic that...

  • Field Service Technician

    2 weeks ago

    Calgary, Alberta, Canada Nestlé Canada Full time

    Position Snapshot:Business areas: Nestlé ProfessionalJob title: Field Service TechnicianLocation: Calgary, AlbertaJob Grade: 11Position Summary:We are looking for a Field Service Technician for Nestlé Professional based in Calgary. The incumbent will perform on-site dispenser installation, service, preventative maintenance, site surveys, repair and service...

  • Field Service Technician

    1 month ago

    Calgary, Canada PLUG POWER INC Full time

    Field Service Technician - Calgary, AB - Amazon page is loaded Field Service Technician - Calgary, AB - Amazon Apply locations Remote Canada time type Full time posted on Posted 30+ Days Ago job requisition id R5738 Field Service Technician Status: Non-Exempt (hourly) Department: Field ServiceShift: Monday - Friday 7am...

  • Field Service Technician

    1 month ago

    Calgary, Canada PLUG POWER INC Full time

    Field Service Technician - Calgary, AB - Amazon page is loaded Field Service Technician - Calgary, AB - Amazon Apply locations Remote Canada time type Full time posted on Posted 30+ Days Ago job requisition id R5738 Field Service Technician Status: Non-Exempt (hourly) Department: Field ServiceShift: Monday - Friday 7am...

  • Field Service Technician

    1 month ago

    Calgary, Canada PLUG POWER INC Full time

    Field Service Technician - Calgary, AB - Amazon page is loaded Field Service Technician - Calgary, AB - Amazon Apply locations Remote Canada time type Full time posted on Posted 30+ Days Ago job requisition id R5738 Field Service Technician Status: Non-Exempt (hourly) Department: Field ServiceShift: Monday - Friday 7am...

  • Field Service Technician

    4 weeks ago

    Calgary, Canada PLUG POWER INC Full time

    Field Service Technician - Calgary, AB - Amazon page is loaded Field Service Technician - Calgary, AB - Amazon Apply locations Remote Canada time type Full time posted on Posted 30+ Days Ago job requisition id R5738 Field Service Technician Status: Non-Exempt (hourly) Department: Field ServiceShift: Monday - Friday 7am...

  • Field Service Technician

    4 weeks ago

    Calgary, Canada PLUG POWER INC Full time

    Field Service Technician - Calgary, AB - Amazon page is loaded Field Service Technician - Calgary, AB - Amazon Apply locations Remote Canada time type Full time posted on Posted 30+ Days Ago job requisition id R5738 Field Service Technician Status: Non-Exempt (hourly) Department: Field ServiceShift: Monday - Friday 7am...

  • Junior Manufacturing Technician

    3 weeks ago

    Calgary, Canada Field Aviation Inc Full time

    **Junior Manufacturing Technician** Field Aviation has been providing specialized services to the international aerospace industry for over 70 years. Field Aviation makes ordinary aircraft extraordinary, delivering innovative, cost-effective and reliable special mission aircraft solutions-worldwide. Our interior modification capabilities seamlessly...

  • Field Service Technician

    7 days ago

    Calgary, Canada ITT, Inc. Full time

    Position Summary: Field Service Job Description - Canada We are actively searching for a Field Service Technician experienced with servicing all types of pumps and rotating equipment to provide the following services: installation, commissioning, startup, mechanical seal changes, pump/system troubleshooting, vibration analysis, testing, field repairs and...

  • IT Field Services Technician

    4 weeks ago

    Calgary, Canada CBI Health Full time

    **IT Field Services Technician** CBI Health is Canada’s leading community healthcare provider, and our passionate team is at the heart of what we do. Every day, our 13,000 staff make a meaningful difference in our clients’ lives as we live the core values that define us: heart, respect, reliability, teamwork and innovation. Along with mentoring and...

  • Field Service Technician

    3 weeks ago

    Calgary, Canada Fitness Machine Technicians Full time

    **Field Maintenance Technician - Fitness Equipment** Fitness Machine Technicians of Calgary is looking for technicians to perform both repair and preventative maintenance at fitness centres throughout the Metro Calgary area. This position requires travel to commercial and consumer locations to make repairs and conduct preventative maintenance on fitness...

  • Field Service Technician

    2 weeks ago

    Calgary, Alberta, Canada Western Energy Services Full time

    Aero Rental Services, a division of Western Energy Services Corp., is hiring a BOP Service Technician to join our growing team in our Blackfalds locationWestern Energy Services Corp. is an oilfield service company which provides contract drilling services through Horizon Drilling in Canada and Stoneham Drilling Corporation in the United States. In addition,...

  • I.t. Field Service Technician

    4 weeks ago

    Calgary, Canada MBI I.T. Services Full time

    We are currently hiring for a contract I.T Field Service Technician job in **Duration**: 3 MONTHS (possibility of an extension). **I.T. Field Service Technician job responsibilities**: - Maintains, troubleshoots, and repairs computer systems, hardware and computer peripherals. - Documents, maintains, upgrades or replaces hardware and software systems. -...

  • Ophthalmic Technician I

    2 weeks ago

    Calgary, Alberta, Canada Alberta Health Services Full time

    Your Opportunity:The Rockyview General Hospital Eye Clinic is a dynamic, high-volume ambulatory clinic caring for over 33,000 patients per year. The Eye Clinic offers a variety of ophthalmic sub-specialties including oncology, glaucoma, retina, low vision, comprehensive, neuro-ophthalmology, adult strabismus, as well as an urgent eye clinic that operates 365...

  • Field Service Technician

    21 hours ago

    Calgary, Canada Compact Compression Inc Full time

    Field Service Technician - Grande PrairieNatural Gas CompressorsCompact Compression is looking for a Field Service Technician to work in the area of Grande Prairie, Alberta. The position will involve field work carrying out general labor and maintenance duties. Field operations are expected be carried out in all weather conditions and all seasons and will...