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Team Leader

7 months ago

Toronto, Canada Pilgrim North America Inc. Full time

Join Pilgrim's expanding team at our new store located in CF Toronto Eaton Center as a full-time team leader.

We're looking for a passionate individual with sales skills. If you possess strong communication skills and enjoy connecting with clients to enhance their experience, then this opportunity is perfect for you.

In our fast-paced and creative environment, we uphold high standards by prioritizing precision, attention to detail, and knowledge in hygiene, safety, and aftercare procedures.

jointhejourney

**About Pilgrim**:
Pilgrim is an internationally recognized jewelry and sunglasses company founded in Denmark in 1983. With a focus on quality and unique designs, Pilgrim has become a worldwide phenomenon in over 17 countries. In Canada, our team of passionate individuals shares our founder's vision and values, upholding integrity, heart, family, ownership, innovation, and fun.

**Responsibilities**:
As a Team Leader at Pilgrim, your responsibilities will include:

- Consulting with clients to understand their preferences and offering guidance on jewelry selection.
- Educating clients
- Providing excellent customer service
- Staying up-to-date with industry trends and continuously learning new techniques.
- Assisting clients with jewelry purchases and processing transactions.
- Collaborating with the in-store team to create a welcoming atmosphere and contribute to the store's success.
- Managing appointment scheduling and maintaining punctuality.
- Adhering to company policies and procedures, including dress code and code of conduct.
- Participating in ongoing training and development opportunities.

**Qualifications**:
To excel in this role, you should have:

- Strong interpersonal skills, with excellent communication and customer service abilities.
- Attention to detail and precise work when performing.
- Flexibility to work various shifts, including weekends and evenings.
- Experience in retail or sales environments is a plus.
- A team player mindset and a professional appearance.
- A commitment to continuous learning and staying up-to-date with industry trends.

**COMPENSATION**:

- **Base Salary**: $36,400 or $17.50 an hour
- **Commission**:2% commission on all personal sales (2.50$ to 4$ extra per hour on avg)
- **Bonus**:Weekly bonus based on: A. Unites per transaction (UPT) targets ($50), B. Sales Plan ($25) Representing approx. $3,900+ of addition income per fiscal year
- **Vacation: 4**% of earnings (Full time equals to 2 weeks)

**Job Types**: Full-time, Permanent

**Salary**: $19.00-$25.00 per hour

Expected hours: 20 - 40 per week

**Benefits**:

- Casual dress
- Flexible schedule
- Language training provided
- Paid time off
- Store discount

Flexible Language Requirement:

- French not required

Schedule:

- Weekends as needed

Supplemental pay types:

- Bonus pay
- Commission pay

Work Location: In person