Team Leader

3 weeks ago

Greater Toronto Area, Canada JMP Solutions Inc Full time

To support the rapid growth at JMP Solutions, a Team Leader is required to ensure that we continue to deliver top notch work solving our customer’s greatest challenges. The team leader is responsible for leading a team of Control Specialists as they execute projects and driving growth in Wallet Share accounts. The Team Leader will work closely with the Branch Manager to support the branches quarterly, annual, and long-term priorities.

**What would a typical day look like?**
- Lead a team of Control Specialists, providing technical direction, mentorship and guidance
- You will exercise Project Management and technical skills to lead the team by example
- Establish relationships with other JMP Divisions to strengthen the team’s ability to deliver the full JMP offering of services
- Drive growth within identified Wallet Share accounts
- Participates in leadership development activities in order to accelerate their skillsets

**What Are the Responsibilities?**

**_Technical delivery: _**
- Lead the execution of projects including design, drafting, programming, and commissioning
- Act as project manager, as assigned

**_Team development and management: _**
- Mentor and coach team members
- Anticipate, identify, and support local training initiatives to grow the skillsets of the team
- Participate in hiring, performance reviews and career development plans for direct reports
- Resource scheduling to ensure resources are meeting their chargeability and capacity targets, and that all customers are being serviced
- Balance workload assignments to ensure targets are met and employees are engaged with appropriate work levels

**_Customer development and management: _**
- Develop relationships with specific customers who have been identified as crucial to branch success
- Act as a central contact person for all matters with assigned customers
- Proposal development on all small opportunities and provide support to Business Development Manager / Applications Specialist for larger opportunities
- Together with the Business Development Manager, provide input to account plans for key accounts

**_Quality Control: _**
- Ensure the team is executing projects to JMP standards, following our project execution methodology
- Ensure the projects are being managed using our PM tools and processes, striving for complete PM Adherence

**_What qualifies you for this opportunity?_**
- Demonstrates a clear understanding of JMP’s vision
- Respected in their given branch as a leader (or has potential to be)
- Able to manage multiple priorities as well as help managers with their priorities and responsibilities
- Genuinely interested in the development of people and being able to help them achieve success
- Proven track record of successful project management
- A proven self-starter who is motivated by solving complex challenges
- Strong client-focused approach
- Exudes leadership characteristics on a daily basis
- Outstanding communication skills, both oral and written
- Motivated and passionate about working with people and overcoming challenges through collaboration and a win-win paradigm
- An ability to travel; although this position is focused on local clients and mínimal travel is required, Team Leaders should have the ability to travel within US and Canada

**_What does success look like at JMP?_**

At JMP, our employees bring more to the table than simply their technical skills. Essential to success at JMP, employees are constantly flexing the following soft skill behaviors to compliment the technical aspects of their roles.
- **Create Vision**: strategic, confident, communication, passionate
- **Inspire Trust**: congruence, humility, courage, capable
- **Execute Strategy**: discipline, focus, accountable, clear the path
- **Coach Potential**: positive, instructive, empathetic, insightful, acknowledging

**Who is JMP?**

One of the fastest growing Systems Integrators in the world, and the only company in the world who is a Rockwell Automation Solution Partner, CSIA and RIA Certified. We have been certified as a “Great Place to Work” 2013 through 2021 and a “Best Workplaces Canada” award recipient from 2013 through 2021, including Best Workplaces for Inclusion and for Women 2021.

**What does JMP value?**

Our values are our foundational concepts on which we build JMP; we adhere to these no matter what mountain we climb.
- **Integrity**: We do what we say we will do, every time, all the time.
- **Relationships**: We identify professional working relationships and create opportunities to develop those relationships
- **Collaboration**: We team together to achieve far more than we could on our own
- **Leadership**: We value people who lead by example, take pride in what they do and inspire others
- **Respect**: We promotes a caring environment of mutual respect for employees, customers, partners, and communities
- **Excellence**: We set high standards of performance for ourselves and our team

**Why join the JMP team?

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