Full-time Field Service Representative

3 weeks ago

Edmonton, Canada The Hillman Group Full time

Who We Are & What We Do

The Hillman Group services a wide variety of customers in the Automotive, Industrial, Retail and Agricultural channels. We have products in Home Depot, Lowes, Canadian Tire, Walmart and more Have you ever done any home improvement projects? If so, you likely know our products.
The Hillman Group Canada employs over 700 employees in 2 manufacturing facilities and 7 distribution facilities across Canada. We have a great group of professionals whose dedication and teamwork form the backbone of our company.

Summary
The Field Service Representative (Detailer) provides hands-on service to Big Box Retail stores, setting up company displays, ensuring adequate inventory levels and resolving day-to-day customer and store issues. Steel-toe shoes are required.

**Responsibilities**:
Visit designated stores weekly, merchandising inventory, sorting bins and attending to general housekeeping duties. Stores may change based on business demands.
Prepare and process new orders using company-issued equipment.
- Ensures proper product inventory levels.
- Bring issues and discrepancies to the attention of the designated store manager and Detailer Supervisor.
- Work as a liaison between big box stores and the corporate headquarters.
- Comply with company policies and procedures.
- Follow the store safety rules, and work in a safe and healthy manner.
- other duties as assigned by management

**Qualifications**:

- High school diploma or equivalent experience.
- 3-5 years in a retail vendor of big box environment or related experience.
- Excellent computer skills (MS Office), specifically, MS Excel and Outlook.
- Strategic thinker, good communicator, and exceptional problem solver.
- Performs function with a sense of purpose and a degree of urgency.
- Creates a positive work environment by demonstrating and sharing functional/technical

knowledge.
- Strong interpersonal skills with an emphasis on teamwork.
- Excellent organizational, analytical and communication skills (oral & written).

We are committed to accommodating applicants with disabilities throughout the recruitment and selection process. Upon request, we will, in consultation with the applicant, determine the nature of any accommodation that may be required.

The Hillman Group Canada ULC

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