Delivery Specialist

6 months ago

Toronto, Canada The Humberview Group Full time

Audi Midtown Toronto is looking for a **Delivery Specialist** to join their team in Toronto.
- Purchasing a vehicle is an exciting time_

Our **Delivery Specialists **are responsible for assisting in coordinating the dates and times of all new and pre-owned vehicle deliveries. They will also be responsible for following up with customers post-delivery to address any questions/concerns the customer may have following the delivery.

The **Delivery Specialist** works directly and indirectly with all dealership departments to ensure that delivery schedules are met and customers' expectations are fulfilled.

Audi Midtown Toronto is a proud member of _The Humberview Group_ - one of Ontario's leading automotive dealer groups and an award-winning Employer of Choice. As automotive specialists, we represent 5000 vehicles. 20 Stores. 18 Brands. And 1 Promise: _Serving you better, each and everyday._

**Why Join HG**:

- A solid foundation of customers from 60 years of business.
- An incredible opportunity for advancement within the organization.
- Rewards program, including a referral bonus of up to $2,000
- RRSP Match & an Employee Assistance Program.
- Health and dental insurance plus a health care spending account.
- Great perks & benefits and amazing friends & family program for car discounts.
- Employee pricing on vehicles, services, and accessories.
- A leadership team that trains and mentors its team members to ensure success.
- Hosted social events throughout the year, such as lunches & BBQs.
- No Sunday or holiday work, more time for your family.
- A fun place to work

**Job Duties**:

- Ensuring all deliveries are thoroughly detailed, gassed up, licensed and free from any defects or warning lights, in essence, the vehicle should be presentation-ready
- Ensuring the appropriate amount of time is allotted for each delivery.
- Develop sales processes that will provide additional revenue to the Sales and Parts Departments.
- Ensuring that customers clearly understand their vehicle features and benefits.
- Providing service tours for each delivery to familiarize each customer with the process when bringing their vehicle in for service.
- Earn and promote the perfect delivery and perfect SSI respectively.
- Other duties as required.

**What We Look For**:

- Ability to speak Mandarin/Cantonese is strongly preferred.
- A professional appearance and a positive, cordial attitude at all times.
- Valid G driver’s license.
- The capability to work in a fast-paced and ever-changing environment to exceed customer expectations.
- A flexible work scheduled (with the ability to work evenings and Saturdays).
- A knowledge and passion for the Audi brand and its related products and features.
- Above average knowledge of the latest technological trends.
- Knowledge of dealership processes is considered an asset.
- Interest in career growth, potentially into an Audi Brand Specialist role.

At The Humberview Group, finding great people who are enthusiastic and driven is most important. At HG, we can provide you with the skills and knowledge you need to be successful. Our team leaders take great pride in mentoring which ensures we are investing in great people for the long term. Having a great corporate culture with team members who share our values is what makes us stand out.

Whether you’re new to the automotive industry or you’re looking for more growth opportunities, we would love to meet you

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