Customer Service and Product Delivery Specialist

4 days ago


Toronto, Ontario, Canada BlueSky Personnel Solutions Full time

We are seeking a Customer Service and Product Delivery Specialist to join our team at BlueSky Personnel Solutions.

About the Role

This is an in-office position with a convenient location easily accessible by subway, requiring you to work between 9 AM – 7 PM from Monday to Friday. One Saturday per month is also required, where you will handle customer inquiries via calls, emails, and live chats.

As a Customer Service and Product Delivery Specialist, your primary responsibilities will include processing orders, resolving issues, and supporting online bookings. Proficiency in MS Office and strong multitasking skills are essential for this role.

Requirements
  • Fluently bilingual in French and English (written and spoken)
  • Proven experience in a call center or high-volume customer service role
  • Background in travel, tourism, hospitality, or online ticketing (TICO certification is a bonus)
Compensation and Benefits

The estimated salary for this position is $45,000 - $55,000 per year, depending on experience. We also offer a range of benefits, including health insurance, retirement plan, and paid time off.

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.



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