Delivery Specialist

2 weeks ago

Toronto, Canada AWIN - Audi Downtown Full time

How would you like to work with one of the most prestigious and well respected automotive groups? Join AWIN We are a premier network of 24 luxury automobile dealerships as well as 3 state of the art collision centres in the Greater Toronto Area. Our company values its customers and employees and is invested in principles for success. We value doing business with integrity and adhere to the highest ethical standards.Our Audi Downtown dealership is looking for a Delivery Specialist to join their amazing team
- **Benefits**
- Flexible Hours.
- Excellent Group Benefits package.
- Group RRSP Contribution program.
- Work/life balance.
- Training and support programs.
- Boot and tool allowance.
- Tuition reimbursement program.
- Corporate support.
- Mentorship and development. Unlimited careers opportunities within our automotive group.

**Job Purpose**

Delivery Specialists will be responsible for supporting Sales Consultants through the process of delivering vehicles. The specialist will handle all administrative duties as well as vehicle preparation after a sale is completed. The specialist will also perform the actual delivery.
** Responsibilities**
- Coordinate all paperwork with the F&I Managers and Sales Consultants.
- Be the point of contact with the client right until delivery completion.
- Complete insurance confirmations.
- Collect all necessary documents.
- Coordinate trades, licensing and detail to ensure the vehicle is ready when promised.
- Complete final presentation of vehicle for all customers.
- Perform the delivery with the customer.
- Ensure a follow up phone call is completed by the Sales Consultants the day after delivery.
- Keep an accurate delivery schedule in 180, and ensure it is updated daily.
- Park trade in and lease returns in the back parking lot.
- Ensure trade in and lease return keys are tagged and given to the appropriate person.
- Ensure all signatures are obtained and all paperwork is completed upon delivery.
- Pre-check vehicle two hours prior to delivery.
- Communicate with Sales Manager of any discrepancies with the customer and/or vehicle.
- Explain CSI Survey purpose and process to the client.
- Work to ensure a 1000 score on CSI from all customers
- Participate in all required sponsored product training
- Perform all administrative duties requested by Management.
- Other duties as required

**Qualifications**
- High school diploma or equivalent.
- Ability to read and comprehend instructions and information.
- Valid Ontario G Driver’s Licence.
- Clear Driver’s Abstract.
- Valid OMVIC registration is an asset.
- Strong business acumen.
- Professional appearance.
- Excellent communication skills: verbal and written.
- Excellent customer service skills.

**Personal Attributes**
- Passion, motivation, focus and leadership skills.
- Results focused approach.
- Team player.
- Strong communication skills both written and verbal.
- Ability to influence, negotiate and mediate effectively.
- Strong attention to detail.
- Ability to maintain confidentiality and professionalism.
- Excellent interpersonal and team building skills.
- Strong time management and organizational skills.
- Honest, courteous and able to demonstrate strong work ethics.
- Driven and ability to work with minimum supervision.

**APPLY FOR A REWARDING CAREER TODAY**

We thank all applicants for their response; however only those considered for an interview will be contacted.

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