Receptionist/scheduler

4 months ago


London, Canada My Fireplace Full time

My Fireplace/COAD Heating is a dynamic, high energy retailer that is family owned and operated and have been in business for over 25 years. We believe that all customer relationships should be based on honesty and respect and we pride ourselves on a sensational customer experience

We are currently looking for a full time RECEPTIONIST/SERVICE SCHEDULER for our London Office location

You will be responsible for but not limited to the following:

- Handling customer calls in a fast, efficient and professional manner
- Customer service, scheduling service calls for residential and commerical customers
- Scheduling of Technicians
- Daily invoicing, balancing and payment processing
- Promoting and selling My Fireplace/COAD services and products
- Maintaining the company business standards as related to your position at all times
- Consistent achievement of company and personal goals in key performance areas
- Strong customer service and communication skills
- Energy and a consistently positive attitude
- Demonstrated problem solving abilities
- Exceptional computer skills
- Experience using a scheduling software is an asset but not required
- Ability to multi-task and prioritize in a fast paced environment
- My Fireplace/COAD is an equal opportunity employer and while we thank all applicants for their interest, only those selected for an interview will be contacted._

**Job Types**: Full-time, Permanent

**Salary**: $20.00 per hour

**Benefits**:

- Dental care
- Extended health care
- RRSP match
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday
- Morning shift

Supplemental pay types:

- Overtime pay

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer Service: 2 years (preferred)
- Administrative experience: 2 years (preferred)

Work Location: In person


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