Sales Support Administrator, Refuse Equipment

1 month ago

Innisfil, Canada Joe Johnson Equipment Innisfil Full time

**WHO WE ARE**:
As the foremost distributor of public works equipment, Joe Johnson Equipment (JJE) supplies mobile infrastructure maintenance solutions to municipalities and contractors throughout Canada and the US. Through our extensive branch network, we offer sales, rentals, leases, servicing, and support for vacuum trucks, refuse and recycling collection vehicles, street sweepers, sewer cleaners, and inspection cameras.

JJE is a proud subsidiary of Federal Signal Corporation.

**___________________________________________**

**SALES SUPPORT ADMINISTRATOR, Refuse Equipment**

**LOCATION**:Innisfil, Ontario

**WORK ENVIRONMENT**: 4-days in office, 1-day work from home - following training period

**EMPLOYMENT TYPE**:

- 1 Vacancy
- Permanent
- Full-Time
- Monday-Friday

**SUMMARY**:

- As the Sales Support Administrator, you will be responsible for assisting the Outside Sales Managers with the administration for all new Refuse Equipment orders and business as well as ensuring that all documentation pertaining to customer requirements are recorded and completed within required timelines.

**TOTAL REWARDS OVERVIEW**:

- Competitive salary
- Annual performance review - increase and bonus opportunity
- Group Benefits that are 100% paid for by the Company - inclusive of Health, Dental, Life, Disability and Travel coverage
- Vacation and Paid Personal Days
- Employer Matching Retirement Savings Plan
- Equipment Supplied: Laptop

**ABOUT YOU**:

- Strong time management and detail orientation
- Ability to meet deadlines and adapt to changing priorities
- Ability to evaluate and interpret information independently
- Good verbal and written communication skills, with strong customer service skills
- Proactive and organized approach to work, with ability to meet deadlines and prioritize workload
- Willingness to learn and to take initiative

**POSITION REQUIREMENTS/QUALIFICATIONS**:
**_ Education/ Certification: _**
- Degree or diploma in Business Administration, Accounting or related discipline required
- Valid Driver’s license with clear driver’s abstract

**_Experience: _**
- 2+ years’ experience in a sales or accounting position or a related administrative role
- Experience with accounting software and/or Customer Relationship Management (CRM) system and the possess the aptitude to learn new systems
- Advanced experience using MS Office Suite, with a focus on Microsoft Excel and Outlook
- Experience working with end-to-end sales process, considered an asset
- Mechanical aptitude or previous exposure to a heavy equipment work environment is an asset

**POSITION RESPONSIBILITIES**:

- Create and finalize sales invoices in IntelliDealer
- Ensure equipment receiving documentation is received from the branches and updated
- Liaise with internal departments to ensure unit moves are properly documented
- Coordinate with customers to obtain all required documents for plating and ownership transfers etc. for inventory team
- Provide timely quotations as directed by Regional Sales Managers and Team Lead ensuring cost sheet accuracy
- Ensure CRM database is continually updated with current and relevant information
- Liaise between Sales and Service departments to ensure timely and efficient processes
- Collaborate with Logistics department to coordinate Freight traffic as required
- Assist RSM’s through sales process as required and follow up as necessary
- Register manufacturer warranties as required
- Prepare units for delivery as required
- Assist with all month end sales processes
- Participate in regular team meetings
- Provide back
- up support to the Team Lead with the full sales cycle process
- Provide general administrative support as required for various team members
- Complete additional tasks as assigned

**ADDITIONAL BENEFITS**:

- Talented, dedicated and passionate team to work with
- Exceptional best-in-class products and service offerings for our customers
- Charitable Giving Program
- Educational Scholarship Program
- Tuition Reimbursement
- Employee & Family Assistance Program (EAP)
- Federally recognized as a certified Employment Equity organization
- Member of multiple provincial safety programs and COR certified

Our Core People Values: _Leadership, Customer Excellence, Integrity, Inspiration, Teamwork, Innovation and Ambition_

__________________________________________

If you are contacted for an interview and require any accommodation, please notify Human Resources in advance and we will provide applicable accommodation.

_______________________________________

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