Director, Relationship Management

3 weeks ago

Toronto, Canada Royal Bank of Canada Full time

**Job Summary**

**What is the opportunity?**

Contribute to and draw upon the global expertise and resources of Canada's largest financial institution to tailor financial solutions to assist clients in meeting their strategic objectives.

Provide ideas and advice that will achieve client’s shareholder value objectives focusing on:

- Capital structure
- Banking services
- Growth strategy (organic and acquisitions)
- Risk management
- Maximizing RBC revenue/client with a particular focus on improving penetration of banking and capital market services
- Work closely with Corporate Client Group CCG Finance to ensure proper risk oversight
- Coordinate client coverage activity to ensure RBC partners and product specialists are appropriately engaged with client to provide solutions
- Lead Deal Teams to ensure effective execution
- Achieve and exceed new client acquisition and market share targets
- Ensure each client has appropriate coverage at Owner, CEO, CFO, Treasurer and Board level

**What will you do?**
- Develop a strategic understanding of Company’s business model, market position and growth/divestiture plans. Understand opportunities and risks that will impact business performance
- Develop a mutual understanding of client needs for creation, protection and realization of shareholder value. Achieve and maintain position as a trusted Financial Advisor
- Work closely with Corporate Client Finance team to ensure proper risk oversight
- Originate new clients for Corporate Client Group
- Develop and implement, working closely with RBC partners, robust strategies for each client and prospect, to meet identified needs, pitch ideas and maximize revenue and return on Equity (“ROE”)
- Ensure appropriate senior coverage with Managing Director, Relationship Management CCG
- Create and deliver a superior/full customer experience to each client through careful pre-call research and planning, a ‘consulting’ approach, and regular client relationship reviews. Relationship reviews to be conducted at least annually for each client including a meeting with Ownership/Senior Executives and incorporating a detailed relationship summary
- Monitor progress against client strategies regularly with partners and clients, evaluating success against revenue targets, and taking action as required
- Complete weekly/monthly sales and market reports

**What do you need to succeed?**
- MBA, CPA or CFA combined with a Degree in Business, Economics or Finance
- 10+ years’ experience in Corporate Lending and/or Corporate Finance, Commercial Banking
- Analytical and technical skills and ability to quickly assess capital structure and financial requirements
- Highly developed EQ and ability to navigate complex organizational dynamics
- Professional written and verbal communication skills
- Interpersonal skills and the ability to work effectively in a team environment with a sales and marketing orientation
- Ability to perform well under pressure, meet time sensitive deadlines, prioritize work and multi-task responsibilities while working for multiple people
- Commitment to task and attention to detail
- Commitment to the development of our junior colleagues

**What’s in it for you?**

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive total rewards program including bonuses, flexible benefits and competitive compensation
- Opportunities to do challenging work on high profile transactions and build close relationships with clients
- Work in a dynamic, collaborative, progressive and high-performing team environment

**Job Skills**

**Additional Job Details**

**Address**:
ROYAL BANK PLAZA, 200 BAY ST:TORONTO

**City**:
TORONTO

**Country**:
Canada

**Work hours/week**:
37.5

**Employment Type**:
Full time

**Platform**:
Personal and Commercial Banking

**Job Type**:
Regular

**Pay Type**:
Salaried

**Posted Date**:
2024-02-02

**Application Deadline**:
2024-02-17

**I**nclusion** and Equal Opportunity Employment**

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

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