Dental Receptionist

2 weeks ago


Edmonton, Canada Crown Dental Full time

**About us**

Crown Dental is located in West Edmonton Mall.

Our work environment includes:

- Modern office setting
- Growth opportunities
- 1 Doctor practice

Job Summary:
We are seeking a skilled Dental Receptionist to join our team. As a Dental Receptionist, you will be responsible for providing excellent customer service and administrative support in a dental office setting. Your role will involve scheduling appointments, managing patient records, and assisting with various front desk duties.

**Duties**:

- Greet and welcome patients as they arrive at the dental office
- Schedule and confirm patient appointments using Dentrix or similar software
- Answer phone calls and address patient inquiries or concerns
- Maintain patient records and update electronic medical records (EMR) system
- Verify insurance coverage and process insurance claims
- Collect payments from patients and provide accurate billing information
- Coordinate with dental staff to ensure smooth patient flow and efficient office operations
- Assist with general administrative tasks such as filing, faxing, and organizing documents

**Skills**:

- Proficient in medical terminology related to dental procedures and treatments
- Experience working with Dentrix or similar dental practice management software considered an asset
- Familiarity with phone systems and ability to handle multiple phone lines
- Knowledge of electronic medical records (EMR) systems for maintaining patient records
- Previous experience as a Dental Receptionist or in a similar front desk/administrative role in a medical office setting is preferred
- Strong organizational skills with attention to detail
- Excellent communication and interpersonal skills to interact effectively with patients and dental staff

Note: This job description is not intended to be all-inclusive. The employee may be required to perform other duties as assigned by their supervisor.

We offer competitive compensation based on experience.

If you meet the qualifications for this position, please submit your resume for consideration. We look forward to hearing from you

**Job Types**: Full-time, Permanent

Pay: $20.00-$30.00 per hour

Expected hours: No more than 40 per week

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Weekends as needed

Supplemental pay types:

- Overtime pay

**Education**:

- Secondary School (preferred)

**Experience**:

- Dental receptionist: 1 year (required)

Work Location: In person

Expected start date: 2024-05-07


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