Assistant
2 weeks ago
**Position Overview**:
**Company**:Federated Agencies
**Number of Positions**: 1
**Language**: Bilingualism in English and French is an asset.
**Work Model**:Hybrid
**Alternate Title**: n/a
**Additional Information**:
This is a 12 month temporary/contract position operating part-time.
**Opportunity**:
We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients and our communities.
As the Assistant you will provide a full range of support services to the department. You will compile, process, and maintain account information in accordance with established policies and procedures and will be responsible to distribute work to brokers and underwriters.
**How you will create impact**:
- Tracking and assigning incoming work and communicating with distribution partners regarding recommendations and required follow-up activities.
- Acting as an operator to reroute calls and provide telephone support to the department as necessary.
- Preparing letters, issuing notices and certificates of insurance, setting up new clients in the system, and approving changes and renewals based on authority limit.
- Providing a wide range of support services, including ordering office supplies, database administration, invoicing, preparing files and distributing mail.
- Providing back up support and assistance for the department as required.
**How you will succeed**:
- You influence change and are committed to continuous improvement, in order to exceed client expectations.
- You leverage critical thinking skills to identify problems and proactively propose solutions.
- Your strong communication skills allow you to clearly convey messages.
- You’re an effective team player who shares knowledge to support your peers.
**To join our team**:
- You have 1-2 years of experience in office administration or a related field.
- You have a high school diploma.
- You have strong keyboarding skills.
- You have working knowledge of Microsoft Office tools.
- Having experience with TAM software is an asset.
**What you need to know**:
- You will travel frequently.
- Detail oriented work that requires a considerable degree of mental concentration for extended periods of time.
- Rotational shifts outside of standard business hours, Monday through Friday.
**What’s in it for you?**:
- Training and development opportunities to grow your career.
- Flexible work options to support your personal and family needs.
- A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
- Volunteer opportunities to give back to your community.
LI-LC2
**Interested in applying?**:
Co-operators is focused on fostering an inclusive, equitable and accessible work environment and we encourage individuals from all identity groups to apply. If you require an accommodation during the recruitment process, please contact the hiring manager.
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