Marketing and Sales Coordinator
3 months ago
**Duties & Responsibilities**
- Assist in the development and execution of marketing strategies.
- Work with the management team to uphold brand standards and consistency.
- Conduct market research to identify trends, competitor activities, and customer preferences.
- Ensure brand consistency across all marketing materials and platforms.
- Address customer inquiries via phone or online and schedule follow-ups to support the sales process and after-sales services.
- Prepare and manage sales documentation, including quotes and purchase orders, as well as sales contracts under guidance.
- Gather and analyze sales information and assist in preparing sales reports for the management team to aid provide insights into strategic planning and forecasting.
- Maintain accurate customer records and manage data to support sales and customer relationship management.
- Stay informed about the company’s products, features, and industry trends to effectively support sales and educate customers.
- Assist in planning industry events, sales meetings, trade shows, and customer appreciation events.
**Qualifications**:
- A bachelor's degree in business administration, marketing or a related field
- Knowledge of information technology is an asset
- Strong computer skills and proficiency in using MS Office and other relevant tools
- At least 3-4 years of work experience in a similar position
- Excellent verbal and written communication skills
- A deep understanding of customer service principles, practices, and procedures
- Strong problem-solving skills to address complex customer inquiries and issues
- Proven capability to analyze customer service metrics and data to identify areas for improvement and implement changes accordingly
**Job Types**: Full-time, Permanent
Pay: $35.00 per hour
Expected hours: No less than 40 per week
**Benefits**:
- Dental care
- Extended health care
- Paid time off
Flexible language requirement:
- French not required
Schedule:
- Monday to Friday
Work Location: In person
Application deadline: 2024-11-01
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